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- Tasks: Engage with clients, promote products, and manage order statuses.
- Company: Join Express, a leader in the manufacturing industry with diverse sector reach.
- Benefits: Earn upselling commissions and receive comprehensive training.
- Why this job: Make an impact in a fast-paced environment while building client relationships.
- Qualifications: Customer service experience is essential; strong communication skills are a must.
- Other info: Explore more roles at our website or contact us for assistance.
The predicted salary is between 28800 - 43200 £ per year.
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Build rapport with clients both new and old.
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Introduce and promote our products and services to potential customers.
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Communicating with the Logistics team to ensure order statuses are up to date.
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Record customer details and sales information accurately in the software system provided.
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Follow up with potential customers to close sales or schedule appointments.
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Following up inbound leads for the sales teams.
Are you a Customer service professional keen to make your mark in the rapidly developing manufacturing industry with the opportunity to earn some upselling commission? Well, we at Express have just the role for you!, The successful candidate will have previous experience in a fast-paced customer service environment, and take responsibility for following up enquiries, dealing with customer queries and manage relationships with current clients. The successful candidate will have a proven track record of success in a fast-paced customer service environment., * Experience within a customer service role or similar required
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Ability to effectively communicate product information and benefits to potential customers.
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Proficient in using computer software systems for data entry and customer management – all training will be provided.
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Experience within manufacturing industries highly desirable
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Excellent Written and verbal communication
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations. Find all of our current vacancies on https://bit.ly/3IaEnI7
Not quite found the right role for you yet? Let us do the scrolling for you! Your search for a new role has never been so easy, just fill in our contact form on https://bit.ly/3NHa9NR or give us a call on 0115 924 0010 and we will do the rest for you.
B2B Customer Account Executive - Inbound Calls employer: Express Recruitment Ltd.
Contact Detail:
Express Recruitment Ltd. Recruiting Team
+441159240010
StudySmarter Expert Advice 🤫
We think this is how you could land B2B Customer Account Executive - Inbound Calls
✨Tip Number 1
Familiarize yourself with our products and services. Understanding what we offer will help you communicate effectively with potential customers and build rapport quickly.
✨Tip Number 2
Brush up on your communication skills. Since this role involves a lot of interaction with clients, practicing how to convey product benefits clearly can set you apart from other candidates.
✨Tip Number 3
Gain insights into the manufacturing industry. Having knowledge about the sector will not only boost your confidence but also help you relate better to our clients' needs.
✨Tip Number 4
Prepare for scenarios involving customer queries. Think about common questions or concerns customers might have and how you would address them to demonstrate your problem-solving skills.
We think you need these skills to ace B2B Customer Account Executive - Inbound Calls
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the B2B Customer Account Executive position. Understand the key responsibilities, such as building rapport with clients and following up on inquiries, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in customer service, especially in fast-paced environments. Provide specific examples of how you've successfully managed client relationships and closed sales.
Showcase Communication Skills: Since excellent written and verbal communication is crucial for this role, make sure to demonstrate these skills in your application. Use clear and concise language, and consider including a brief example of how you've effectively communicated product information to customers in the past.
Tailor Your Application: Customize your cover letter to reflect your enthusiasm for the manufacturing industry and the specific role at Express. Mention why you're interested in this position and how your skills align with their needs, particularly in terms of upselling and managing customer queries.
How to prepare for a job interview at Express Recruitment Ltd.
✨Show Your Customer Service Skills
Make sure to highlight your previous experience in customer service. Share specific examples of how you've successfully managed client relationships and resolved issues in a fast-paced environment.
✨Communicate Product Knowledge
Be prepared to discuss the products and services offered by the company. Demonstrating your understanding of their benefits will show that you're ready to promote them effectively to potential customers.
✨Demonstrate Data Entry Proficiency
Since the role involves using software systems for data entry, mention any relevant experience you have with similar systems. If you don't have direct experience, express your willingness to learn quickly.
✨Follow Up Strategy
Discuss your approach to following up with leads and clients. Share strategies you've used in the past to close sales or schedule appointments, emphasizing your proactive attitude.
