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- Tasks: Engage with customers over the phone to promote services and close sales.
- Company: Join a trusted heating and plumbing company with 40 years of excellence.
- Benefits: Enjoy flexible working hours and a supportive team environment.
- Why this job: Be part of a dynamic team that values customer relationships and personal growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
- Other info: Opportunity for career advancement in a reputable company.
The predicted salary is between 24000 - 36000 £ per year.
Job description About Us: Our client is an award-winning, well-established heating and plumbing company known for delivering exceptional customer service and high-quality workmanship. With over 40 years of experience, they take pride in building long-term relationships with customers based on trust and reliability. The Role: They are looking for a confident and motivated Telesales Executive to join the team. Your primary role will be to promote and sell boiler and heating maintenance contracts and make follow-up calls to customers who have already received quotations from the team. This is a fantastic opportunity to join a trusted and reputable company where your efforts will be rewarded with a competitive bonus structure. Key Responsibilities * Make outbound calls to potential customers to promote maintenance contract services. * Follow up on quotations sent by surveyors and engineers to convert leads into sales. * Build strong customer relationships through friendly, professional, and persistent communication. * Maintain accurate records of customer interactions and sales activity in the CRM system. * Meet or exceed individual and team sales targets. * Handle customer objections and queries confidently and effectively. * Work closely with the sales and customer service teams to ensure a smooth onboarding process. What We’re Looking For: * Previous telesales or customer service experience (ideally in a similar industry or B2C environment). * Excellent communication and persuasion skills. * Confident, enthusiastic, and results-driven approach. * Ability to work independently and as part of a team. * Strong attention to detail and good organisational skills. * Comfortable using CRM systems and Microsoft Office tools. Working Hours: Monday to Friday, 8:00am – 5:30pm Job Type: Full-time Pay: £27,000.00 per year Additional pay: * Performance bonus Schedule: * Monday to Friday ALL APPLICANTS MUST BE FREE TO WORK IN THE UK. Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds and we confirm that we will gladly accept applications from any persons for this role
Telesales Executive employer: Exposed Solutions
Contact Detail:
Exposed Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarise yourself with the heating and plumbing industry. Understanding the products and services offered by our client will help you engage more effectively with potential customers during calls.
✨Tip Number 2
Practice your communication skills. As a Telesales Executive, you'll need to convey information clearly and persuasively, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research common objections in telesales. Knowing how to handle objections can set you apart from other candidates, so prepare responses to typical concerns customers might have about heating and plumbing services.
✨Tip Number 4
Showcase your ability to build relationships. Highlight any past experiences where you've successfully built rapport with clients, as this is crucial for a role focused on long-term customer relationships.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Understand the Company: Familiarise yourself with the heating and plumbing industry, as well as the specific company you are applying to. Highlight their values, such as customer service and quality workmanship, in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in sales or customer service. Emphasise any previous roles where you've demonstrated confidence and motivation, as these are key traits for a Telesales Executive.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills align with the job requirements and how you can contribute to building long-term customer relationships.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your tone is professional yet approachable, reflecting the company's commitment to exceptional customer service.
How to prepare for a job interview at Exposed Solutions
✨Know the Company Inside Out
Before your interview, make sure to research the heating and plumbing company thoroughly. Understand their values, services, and what sets them apart in the industry. This knowledge will help you demonstrate your genuine interest in the role and align your answers with their mission.
✨Showcase Your Communication Skills
As a Telesales Executive, strong communication skills are essential. During the interview, practice clear and confident speaking. Be prepared to discuss how you've successfully communicated with customers in the past and how you can build rapport over the phone.
✨Prepare for Common Sales Scenarios
Anticipate questions related to sales techniques and handling objections. Think of examples from your previous experience where you successfully closed a sale or overcame a customer's hesitation. This will showcase your problem-solving abilities and sales acumen.
✨Demonstrate Your Motivation
Employers look for candidates who are not only skilled but also motivated. Be ready to explain why you want to work in telesales and what drives you to succeed. Sharing your passion for customer service and sales can leave a lasting impression.
