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For Companies At a Glance
- Tasks: Promote and sell heating maintenance contracts through engaging calls.
- Company: Award-winning heating and plumbing company with a focus on customer service.
- Benefits: Competitive salary, performance bonuses, and a supportive team environment.
- Why this job: Join a trusted company and make a real impact in customer relationships.
- Qualifications: Previous telesales or customer service experience and strong communication skills.
- Other info: Full-time role with Monday to Friday working hours.
The predicted salary is between 21600 - 37800 £ per year.
About Us: Our client is an award-winning, well-established heating and plumbing company known for delivering exceptional customer service and high-quality workmanship. With over 40 years of experience, they take pride in building long-term relationships with customers based on trust and reliability.
The Role: They are looking for a confident and motivated Telesales Executive to join the team. Your primary role will be to promote and sell boiler and heating maintenance contracts and make follow-up calls to customers who have already received quotations from the team. This is a fantastic opportunity to join a trusted and reputable company where your efforts will be rewarded with a competitive bonus structure.
Key Responsibilities
- Make outbound calls to potential customers to promote maintenance contract services.
- Follow up on quotations sent by surveyors and engineers to convert leads into sales.
- Build strong customer relationships through friendly, professional, and persistent communication.
- Maintain accurate records of customer interactions and sales activity in the CRM system.
- Meet or exceed individual and team sales targets.
- Handle customer objections and queries confidently and effectively.
- Work closely with the sales and customer service teams to ensure a smooth onboarding process.
What We’re Looking For:
- Previous telesales or customer service experience (ideally in a similar industry or B2C environment).
- Excellent communication and persuasion skills.
- Confident, enthusiastic, and results-driven approach.
- Ability to work independently and as part of a team.
- Strong attention to detail and good organisational skills.
- Comfortable using CRM systems and Microsoft Office tools.
Working Hours: Monday to Friday, 8:00am – 5:30pm
Job Type: Full-time
Pay: £27,000.00 per year
Additional pay: Performance bonus
Schedule: Monday to Friday
ALL APPLICANTS MUST BE FREE TO WORK IN THE UK.
Exposed Solutions is acting as an employment agency to this client. Please note that no terminology in this advert is intended to discriminate on any grounds and we confirm that we will gladly accept applications from any persons for this role.
Locations
Telesales Executive in Bromley, London employer: Exposed Solutions
Contact Detail:
Exposed Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive in Bromley, London
✨Tip Number 1
Get to know the company inside out! Research their services, values, and customer feedback. This way, when you chat with them, you can show off your knowledge and enthusiasm for what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of the mirror. Make sure you can confidently explain how you can help potential customers with their heating and plumbing needs.
✨Tip Number 3
Follow up after your calls! If you’ve had a conversation with someone, drop them a quick email or message to thank them for their time and remind them of your offer. It shows you're keen and professional.
✨Tip Number 4
Don’t forget to apply through our website! We’re here to help you land that Telesales Executive role, so make sure you submit your application directly with us for the best chance at success.
We think you need these skills to ace Telesales Executive in Bromley, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous telesales or customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. We love seeing candidates who are genuinely excited about joining our team.
Show Off Your Communication Skills: Since this role is all about building relationships, make sure your application reflects your excellent communication skills. We’re looking for confident and persuasive individuals, so let that personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Exposed Solutions
✨Know Your Product
Before the interview, make sure you understand the heating and plumbing services offered by the company. Familiarise yourself with boiler maintenance contracts and be ready to discuss how these services benefit customers. This knowledge will show your enthusiasm and help you answer questions confidently.
✨Practice Your Pitch
Since this role is all about sales, practice your sales pitch! Role-play with a friend or family member, focusing on how to promote the maintenance contracts effectively. Highlight the importance of customer relationships and how you would handle objections during calls.
✨Show Off Your Communication Skills
During the interview, demonstrate your excellent communication skills. Be clear and articulate in your responses, and don’t hesitate to ask questions if you need clarification. Remember, the ability to connect with customers is key in telesales!
✨Be Results-Driven
Prepare to discuss your previous sales experiences and how you met or exceeded targets. Use specific examples to illustrate your results-driven approach. This will help the interviewer see that you’re motivated and ready to contribute to their success.
