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For Companies At a Glance
- Tasks: Provide top-notch customer support and collaborate with teams to drive sales.
- Company: Join Braemac Limited, a leader in electronic components and solutions.
- Benefits: Enjoy 25 days annual leave, pension contributions, and development opportunities.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: A Levels or equivalent, plus experience in sales or customer service.
- Other info: Dynamic work environment with opportunities for growth and learning.
The predicted salary is between 28800 - 43200 £ per year.
Office-Based, Warrington | 37.5 hours per week
Are you a proactive, detail-oriented problem-solver who thrives in a supportive, team-focused environment? Do you excel at building strong customer relationships and delivering exceptional customer service?
Why Join Us?
Braemac Limited is a leading provider of electronic components and solutions, known for our commitment to innovation, quality, and customer satisfaction. As part of a global network, we deliver tailored solutions to meet diverse industry needs. From procurement and supply chain management to technical support and design services, Braemac Limited is dedicated to helping businesses thrive with reliable, high-quality electronic components.
What You’ll Do:
- Customer Support: Process orders with accuracy and efficiency, keeping customers informed at every step.
- Sales Generation: Support account managers by responding to inquiries, providing quotes, and driving repeat business.
- Lead Generation: Seek out new opportunities through inbound leads and email prospecting.
- Collaboration: Work closely with Field Sales, Product Management, and other departments to meet customer needs.
- Product Knowledge: Stay ahead by participating in training sessions from Braemac and suppliers.
What We’re Looking For:
- A Level or equivalent in two subjects.
- Demonstrable experience in sales, logistics, or customer service that would add value to the role.
- Familiarity with Microsoft Business Central (a plus), along with the wider Microsoft business suite.
- A positive, can-do attitude and willingness to learn.
- A confident communicator, comfortable interacting with diverse groups.
What you will get:
- 25 days of annual leave, plus UK public holidays.
- Service-related increases at 5, 10, 15 year employment anniversaries.
- Employee Assistance Programme via ComPsych.
- Pension Contributions - 5% Employer/Employee 3% contributions.
- Development opportunities: online learning and product training.
- Onsite Parking.
Selection Process:
- Psychometric Assessment (Outmatch).
- At least two interviews with a range of stakeholders to provide an opportunity for you to get to know us, whilst we learn about your skills and experience too.
Braemac is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Please note that only shortlisted applicants will be contacted due to the high volume of interviews in roles globally.
Customer Service Coordinator in Warrington employer: Exponential Technology Group
Contact Detail:
Exponential Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Coordinator in Warrington
✨Tip Number 1
Get to know the company inside out! Research Braemac Limited and understand their products, values, and culture. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a Customer Service Coordinator, you'll need to interact with various stakeholders. Role-play common scenarios with friends or family to boost your confidence and refine your responses.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips about the role and might even lead to a referral, which can significantly increase your chances of landing the job.
✨Tip Number 4
Don’t forget to follow up! After your interviews, send a thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Customer Service Coordinator in Warrington
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in customer service and sales. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your relevant achievements!
Show Your Personality: We love a positive, can-do attitude! When writing your application, let your personality shine through. Share examples of how you’ve built strong customer relationships or solved problems in the past – it’ll help us get to know you better.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that make it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application will go straight to us, and we can review it promptly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Exponential Technology Group
✨Know Your Stuff
Make sure you understand Braemac Limited's products and services inside out. Familiarise yourself with their electronic components and solutions, as well as the role of a Customer Service Coordinator. This will help you answer questions confidently and show your genuine interest in the company.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved customer issues or improved processes. Highlight your proactive approach and detail-oriented mindset, as these are key traits they’re looking for in a candidate.
✨Practice Your Communication
Since the role involves interacting with diverse groups, practice clear and confident communication. You might want to do mock interviews with friends or family, focusing on how you articulate your thoughts and respond to questions about customer service scenarios.
✨Emphasise Team Collaboration
Braemac values teamwork, so be ready to discuss how you've worked effectively with others in previous roles. Share specific instances where collaboration led to successful outcomes, demonstrating that you can thrive in a supportive, team-focused environment.
