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For Companies At a Glance
- Tasks: Drive sales growth and maintain customer satisfaction through proactive engagement.
- Company: Join RFMW, a leading specialty electronics distribution company.
- Benefits: Earn up to ÂŁ26,000, enjoy 25 days holiday, and receive life assurance.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Be part of a dynamic team and make a real impact in the tech industry.
- Qualifications: GCSEs in English and Maths; sales experience is a plus.
The predicted salary is between 26000 - 36400 ÂŁ per year.
RFMW is a specialty electronics distribution company focused exclusively on serving customers that require RF, microwave, and power components and semiconductors, as well as component engineering support.
Our mission is simple: to be the go-to technical solution partner for customers seeking specialized RF&MW components from leading manufacturers. As an authorized distributor, we’ve cultivated global relationships, granting our customers access to elite engineers and innovative solutions for their unique applications.
The Role: Inside Sales Representative – office based in Nettleham Lincoln
The Inside Sales Representative, reporting to the Inside Sales Manager, plays a crucial role in driving commercial growth within the assigned territory, working in close collaboration with regional field sales teams. This role will specifically support French‑speaking countries in Europe and may be based from our Lincoln office.
Delivering customer excellence sits at the heart of this position, working closely with internal teams to ensure a seamless and high‑quality customer experience.
What You Will Do:
- Generate new and repeat sales by promptly providing product information and responding to price requests.
- Prepare and deliver accurate quotes within specified timeframes.
Order Management:
- Utilize our internal Yukon System to accurately process and manage customer transactions, including orders, quotes, returns, and samples.
- Efficiently handle opportunity tracking, design registrations, and ship & debits.
- Collaborate with Field Sales and Product Management teams to determine customer requirements and expectations.
- Recommend specific products and solutions based on customer needs.
- Suggest alternate products considering factors like cost, availability, and specifications.
- Provide up-to-date information on the availability of in‑stock items.
- Obtain accurate information from vendors regarding shipment dates and expected delivery.
- Proactively recommend additional items to enhance customer satisfaction and transaction profitability.
- Increase sales and average order size through cross‑selling, up‑selling, and add‑on sales.
Quality Assurance:
- Monitor delivery dates and ensure products meet customer requirements and quality expectations.
Product Knowledge:
- Continuously expand product knowledge by participating in RFMW or supplier‑sponsored training.
- Utilize all available resources, including product literature, supplier representatives, product managers, and sales managers, to discuss product options with customers and highlight RFMW’s strengths.
- Collaborate closely with Product Management teams, Regional Sales Managers and other internal stakeholders.
- Proactively recommend products and services to increase sales and average order size through cross‑selling, up‑selling, and add‑on sales.
Shipping:
- Receive and inspect incoming products against purchase orders.
- Verify part numbers, quantities, and lot codes.
- Pick and pack items accurately, generating barcodes when needed.
- Ship products using the RFMW system and verify part numbers.
- Manage inventory, conduct cycle counts, and maintain records.
- Ensure order accuracy in a fast‑paced environment.
What You’ll Bring:
- GCSEs (General Certificate of Secondary Education) or equivalent, in English and Math’s. A pass at grade 4 or above (formerly grade C).
- Proven experience in inside sales or a related customer‑facing role, is advantageous.
- Familiarity with CRM software and order processing systems.
- Excellent communication and negotiation skills.
- Strong attention to detail and organizational abilities.
- Ability to work collaboratively within a team.
- Self‑motivated and driven to achieve sales targets.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Willingness to learn and adapt to changing product knowledge and technology.
We Offer More Than a Job: Join Us for a Fulfilling Career Journey!
At RFMW, we believe in rewarding your dedication, skills and experience with a package that truly values your contributions:
- Competitive salary and incentive.
- UK benefits include:
- 25 days’ annual leave + public holidays, with additional days awarded as your service grows.
- Life Assurance (3x salary).
- Pension: 7.5% employer / 3.2% employee.
- On‑site parking with modern offices.
- ComPsych – Access to EAP and online resources for you and your family, to support your health and wellbeing.
- Strong product training and career development.
Candidates must have the full right to work in the UK. Sponsorship is not an option for this role.
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Inside Sales Representative employer: Exponential Technology Group
Contact Detail:
Exponential Technology Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Inside Sales Representative
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching RFMW and understanding their products. Show that you’re not just another candidate; demonstrate your knowledge of RF, microwave, and power components. This will impress the hiring team and show you’re genuinely interested.
✨Tip Number 3
Practice your sales pitch! As an Inside Sales Representative, you’ll need to sell yourself first. Role-play with a friend or in front of a mirror to refine your communication skills and boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the RFMW team and ready to dive into the world of sales.
We think you need these skills to ace Inside Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Inside Sales Representative role. Highlight your experience in sales, customer interaction, and any relevant skills that match what we're looking for. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Be sure to mention any specific experiences that demonstrate your ability to drive sales and engage customers.
Show Off Your Product Knowledge: We love candidates who are eager to learn! In your application, mention any previous experience with RF, microwave, or power components, or express your willingness to dive into product training. This shows us you're ready to hit the ground running.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Exponential Technology Group
✨Know Your Products Inside Out
Before the interview, make sure you have a solid understanding of RF, microwave, and power components. Familiarise yourself with the products RFMW offers and be ready to discuss how they can meet customer needs. This will show your enthusiasm and readiness to engage with customers.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully generated sales or improved customer satisfaction. Be specific about the strategies you used, such as cross-selling or up-selling, and how they contributed to achieving sales targets. This will demonstrate your capability in driving growth.
✨Practice Your Communication
Since this role requires excellent communication skills, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on how you would explain complex product information to a customer in an easy-to-understand way.
✨Be Ready for Team Collaboration Questions
Expect questions about teamwork and collaboration, as you'll be working closely with various teams. Think of examples where you've successfully collaborated with others to achieve a common goal. Highlight your ability to adapt and work well within a team environment.