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- Tasks: Provide customer support and maintain service levels for diverse clients.
- Company: Join Vysiion, part of Exponential-e Group, a leader in tech solutions.
- Benefits: Exciting career growth, inclusive culture, and hands-on training.
- Other info: Dynamic work environment with varied shifts and on-call participation.
- Why this job: Be part of a progressive team and make a real impact in tech.
- Qualifications: Passion for technology and willingness to learn.
The predicted salary is between 25000 - 30000 £ per year.
Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security.
Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support. From trainee to qualified and experienced engineers, sales people, and operational support staff, Vysiion offers fantastic career opportunities for those excited by technology and the challenge of a fast-paced work environment.
The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve.
Job Description
Hours: Monday to Friday, varied shift pattern between the hours of 6am and 11pm + participation in the on call rota.
Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date.
Key responsibilities for this job:
- Installation of services
Trainee Data Centre Technician employer: Exponential-e
Contact Detail:
Exponential-e Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Data Centre Technician
✨Tip Number 1
Network like a pro! Get out there and connect with people in the tech industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Trainee Data Centre Technician role.
✨Tip Number 2
Show off your skills! If you've got any relevant projects or experiences, make sure to highlight them in conversations. Whether it's a personal project or something from your studies, let potential employers see what you're capable of.
✨Tip Number 3
Prepare for interviews like it’s game day! Research Vysiion and understand their services and culture. Think about how your skills align with their needs and be ready to discuss how you can contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our awesome team at Vysiion.
We think you need these skills to ace Trainee Data Centre Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trainee Data Centre Technician role. Highlight any relevant technical skills or customer service experience, as we love to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and why you want to join Vysiion. We appreciate a personal touch, so let us know what excites you about this opportunity.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in the past. We value candidates who can think on their feet and provide exceptional customer support, so don’t hold back on sharing your experiences!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Exponential-e
✨Know Your Tech Basics
Make sure you brush up on the fundamentals of data centre operations and technologies. Familiarise yourself with terms like fibre optics, ICT Managed Services, and ticketing systems. This will show your enthusiasm for the role and help you engage in technical discussions.
✨Showcase Your Customer Service Skills
Since the role involves customer support, be ready to share examples of how you've successfully handled customer queries or issues in the past. Highlight your communication skills and ability to maintain service levels, as this is crucial for Vysiion's client base.
✨Emphasise Teamwork and Adaptability
Vysiion values a positive and inclusive culture, so be prepared to discuss how you work well in teams and adapt to fast-paced environments. Share experiences where you collaborated with others to solve problems or improve processes.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, training opportunities, and the specific technologies you'll be working with. This not only shows your interest in the role but also helps you determine if Vysiion is the right fit for you.