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For Companies At a Glance
- Tasks: Install and configure bespoke environments while troubleshooting network and hardware issues.
- Company: Join a leading British-owned tech company with a vibrant culture.
- Benefits: Enjoy free barista coffee, birthday leave, and comprehensive health cover.
- Why this job: Make a positive impact on critical services and grow your skills in a dynamic environment.
- Qualifications: Experience in Data Centre operations and a full UK driving licence required.
- Other info: Participate in exciting events and employee initiatives for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Exponential-e is a leading British-owned tech company, established in 2002, achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.
Your new role:
- Installation, patching and configuration of bespoke environments for various internal and external vendor solutions using a variety of different manufacturers of Network, Server and Storage Hardware.
- Use internal ticketing systems and uphold fault resolution SLAs in line with contractual obligations around troubleshooting, configuration and replacement of components within a variety of managed services Hardware (Servers, Switches, Firewalls, Storage Arrays etc).
- Installation, configuration and effective load balancing of Intelligent PDUs for power monitoring.
- Troubleshoot local area network (LAN) connectivity issues and support internal teams to re-establish remote access to customer environments via SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers.
- Basic troubleshooting of structured cabling links between racks identifying any faults or inconsistencies and liaising with internal or external Cabling teams to repair and re-test.
- Drive operational excellence and continuous improvement within the Data Centre by working closely with the Data Centre Specialists and Managers to establish a library of supporting procedure documentation.
What you’ll need to succeed:
- Experience working in a Managed Hosting/Public and or Private Cloud Enterprise Data Centre Environment.
- Proficient in Server, Storage & Network deployment and ongoing break fix support.
- Basic knowledge and understanding of Data Centre M&E Design, Power, Cooling, Redundancy etc.
- Deep understanding of DCIM tooling and the importance for accurate asset tracking and management – (Particularly NLyte).
- Full UK Driving License and personal car is a must for this position.
What we offer:
- Involved in varied projects that make a positive impact on critical services on a local and national level.
- Vibrant company culture with a wide range of events and social activities throughout the year.
- Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club.
- Dedicated Learning and Development team and access to a range of training, courses and certification support.
- Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave.
Data Centre Operations Technician in Shiremoor employer: Exponential-e
Contact Detail:
Exponential-e Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Operations Technician in Shiremoor
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend tech meetups, and connect with current employees at Exponential-e. You never know who might give you a heads-up about job openings or even refer you directly!
✨Tip Number 2
Show off your skills! If you’ve got experience with server, storage, or network deployment, make sure to highlight that in conversations. Bring examples of past projects to discuss during interviews to really impress them.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Apply through our website and express your interest in the Data Centre Operations Technician role. A little initiative goes a long way!
✨Tip Number 4
Prepare for the technical questions! Brush up on your knowledge of DCIM tooling and troubleshooting LAN issues. Being well-prepared will show that you’re serious about the role and ready to hit the ground running.
We think you need these skills to ace Data Centre Operations Technician in Shiremoor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Centre Operations Technician role. Highlight your experience with server, storage, and network deployment, as well as any relevant troubleshooting skills. We want to see how your background fits with what we do!
Show Off Your Skills: In your cover letter, don’t just list your skills—show us how you’ve used them in real situations. Talk about specific projects or challenges you've tackled that relate to the job description. This helps us see your practical experience in action!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for key achievements and avoid jargon unless it’s relevant. We appreciate straightforward communication, so make it easy for us to see your strengths!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to track your application status. Plus, it shows us you’re genuinely interested in joining our team!
How to prepare for a job interview at Exponential-e
✨Know Your Tech
Make sure you brush up on your knowledge of server, storage, and network deployment. Familiarise yourself with the specific hardware mentioned in the job description, like switches and firewalls. Being able to discuss your hands-on experience with these technologies will show that you're ready to hit the ground running.
✨Understand the Environment
Get a good grasp of what a Managed Hosting or Cloud Enterprise Data Centre looks like. Research Exponential-e’s operations and their approach to data centre management. This will help you tailor your answers to demonstrate how your experience aligns with their needs.
✨Show Your Problem-Solving Skills
Prepare examples of how you've tackled troubleshooting issues in the past, especially related to LAN connectivity or hardware failures. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it clear how you resolved problems effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, ongoing projects, or the tools they use for asset tracking like NLyte. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.