Network Technician - 24/7 Shifts, Proactive Support

Network Technician - 24/7 Shifts, Proactive Support

Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
Exponential-e

At a Glance

  • Tasks: Provide first line support, monitor networks, and resolve customer inquiries efficiently.
  • Company: Exponential-e, a leading British tech company with a strong focus on teamwork.
  • Benefits: Comprehensive training, competitive benefits, and opportunities for career growth.
  • Why this job: Join a dynamic team and make a real difference in customer service.
  • Qualifications: Strong communication skills and ability to work under pressure.

The predicted salary is between 31500 - 38500 Β£ per year.

Exponential-e, a leading British-owned tech company, is seeking a dedicated first line support specialist to join our service desk in Greater London.

You will handle customer inquiries via our ticketing system, monitor networks, and drive fault resolution to meet SLAs.

With a focus on clear communication and teamwork, you will work under pressure to maintain service quality, supported by extensive training and a comprehensive benefits package.

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Network Technician - 24/7 Shifts, Proactive Support employer: Exponential-e

Exponential-e is an exceptional employer that prioritises employee growth and development within a dynamic work culture. As a Data Centre Team Lead, you will benefit from hands-on experience in a supportive environment that encourages leadership potential, alongside opportunities for career advancement and ongoing training. Located in the heart of the tech industry, our company fosters innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.

Exponential-e

Contact Details:

Exponential-e Recruitment Team

We think you need these skills to ace Network Technician - 24/7 Shifts, Proactive Support

First Line Support
Customer Service
Ticketing System Management
Network Monitoring
Fault Resolution
Service Level Agreement (SLA) Management
Clear Communication