At a Glance
- Tasks: Support sales by managing quotes, orders, and customer queries with precision.
- Company: Join a dynamic team at Exponential-e Ltd, focused on innovation and customer satisfaction.
- Benefits: Enjoy competitive pay, career growth, and a supportive work environment.
- Other info: Be part of a collaborative culture where your contributions are valued.
- Why this job: Make a real difference in customer experience while developing your skills in a fast-paced setting.
- Qualifications: Strong communication skills and experience in customer service or administration.
The predicted salary is between 31500 - 38500 £ per year.
To assist the business in maximizing sales revenue, by working as a part of a dedicated team delivering agile, smart, dynamic and strong sales support processes.
Act as a key point of contact for customers and Account Managers to assist with quotes and order related queries.
Responsible and accountable for the data accuracy and integrity in CRM.
Support all Pre and Post Order Management, increasing Customer Experience, Satisfaction and Loyalty.
Responsible for the accurate processing of quotes and sales orders for clients, either from direct requests or on behalf of the Sales team, adhering to the set KPI’s.
Collaborate and pro-actively engage with teams across the company.
Review new sales leads ensuring data accuracy and validity of data within the CRM system.
Own customer and internal department queries/escalations.
Responsible for answering all sales lead calls from potential customers and existing customers and directing these to the appropriate team or individual.
Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member.
Well organised and self-motivated team player. Must have the desire to provide excellent customer service and the ability to build effective relationships with customers.
Able to work under pressure making timely and informed decisions to tight timescales, whilst maintaining attention to detail.
Professional and clear communicator with the ability to build strong relationships with colleagues and customers.
Good working knowledge of Excel, Word and PowerPoint is essential.
Experience of working within an administration or customer service role.
Excellent telephone manner.
Sales Support Executive in London employer: Exponential-e
Exponential-e is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. Located in the heart of the UK, we offer our employees extensive growth opportunities through professional development and training, ensuring they thrive in their careers. With a commitment to work-life balance and a supportive team environment, we empower our staff to take ownership of their projects and make a meaningful impact in the cloud and connectivity sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Executive in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Executive at Exponential-e, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Exponential-e. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Executive in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Exponential-e:When writing your cover letter, make sure to tailor your message specifically for Exponential-e. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Exponential-e
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Exponential-e that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Exponential-e that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Exponential-e’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
