Credit Controller in London

Credit Controller in London

London Full-Time 30000 - 40000 £ / year (est.) No working from home possible
Exponential-e

At a Glance

  • Tasks: Engage with customers to collect debts and manage accounts effectively.
  • Company: Join a leading British-owned tech company with a vibrant culture.
  • Benefits: Enjoy free barista coffee, birthday leave, and comprehensive health cover.
  • Other info: Participate in exciting social events and employee initiatives throughout the year.
  • Why this job: Be part of a growing company that invests in its people and technology.
  • Qualifications: Experience in debt collection, especially within the Public Sector is preferred.

The predicted salary is between 30000 - 40000 £ per year.

Want to be part of a leading British-owned tech company? Established in 2002, we are achieving year on year revenue growth and reinvesting 95% of our profits back into our people and technology.

Your new role

  • To engage and collect due debt across all assigned customers
  • To focus on reducing aged debt to agreed KPIs
  • To ensure accounts are managed to a good standing, including adding notes
  • To take responsibility for the debt, chase internal departments where required
  • Allocating receipts where required
  • Log and redirect queries if required

What you’ll need to succeed

  • Experience in a similar role, with a focus on collections from clients within the Public Sector
  • Must be PC literate and able to use standard software packages, particularly Excel
  • Experience working for an ISP or communications provider would be preferable but not essential

What we offer

  • Vibrant company culture with a wide range of events and social activities throughout the year
  • Range of employee initiatives on offer including the green team, DE&I society, employee forum, women’s network and culture club
  • Dedicated Learning and Development team and access to a range of training, courses and certification support
  • Comprehensive benefits including on-site cafe with free barista coffee, birthday leave, charity leave, vitality health cover and holiday purchase scheme to gain an extra 5 days leave

Credit Controller in London employer: Exponential-e

Join a dynamic British-owned tech company that prioritises its people and innovation, with 95% of profits reinvested into employee development and cutting-edge technology. Our vibrant work culture is enriched by numerous social events and initiatives, fostering inclusivity and personal growth, while our comprehensive benefits package ensures a supportive and rewarding environment for all employees.

Exponential-e

Contact Details:

Exponential-e Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Credit Controller in London

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work in finance or tech. A friendly chat can lead to insider info about job openings that aren't even advertised yet.

Tip Number 2

Prepare for interviews by practising common questions related to credit control and debt collection. We recommend role-playing with a friend or using online resources to boost your confidence and refine your answers.

Tip Number 3

Showcase your skills! Create a portfolio or a presentation that highlights your achievements in previous roles, especially any KPIs you've smashed. This will help you stand out during interviews and show you're the right fit for the team.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of our vibrant company culture.

We think you need these skills to ace Credit Controller in London

Debt Collection
Customer Engagement
KPI Management
Account Management
Internal Communication
Receipt Allocation
Query Resolution

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience in credit control and collections, especially if you've worked with public sector clients. We want to see how your skills match what we're looking for!

Showcase Your Skills:Don’t forget to mention your PC literacy and proficiency in Excel. If you’ve got experience in the ISP or communications sector, let us know! We love seeing relevant skills that can help us grow.

Be Clear and Concise:When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to read and get straight to the point about why you’d be a great fit for our team.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Exponential-e

Know Your Numbers

As a Credit Controller, you'll be dealing with figures all day. Brush up on your Excel skills and be ready to discuss how you've used data to manage debt in previous roles. Being able to talk confidently about KPIs and collections will show you're the right fit.

Understand the Public Sector

Since the role focuses on collections from clients within the Public Sector, do some research on how it operates. Familiarise yourself with common challenges faced in this sector and think of examples from your experience that demonstrate your understanding and ability to navigate these issues.

Showcase Your Communication Skills

Effective communication is key in this role. Prepare to share examples of how you've successfully chased debts or resolved queries in the past. Highlight your ability to maintain good relationships while being assertive – it's all about balance!

Engage with Company Culture

This company values its people and culture, so don’t shy away from discussing how you can contribute. Mention any relevant initiatives you've been part of, like DE&I or employee forums, and express your enthusiasm for getting involved in their vibrant community.