Exponential-e, a leading British-owned technology company established in 2002, is seeking a Service Desk professional based in the UK. The role involves logging and routing incidents, acknowledging requests, and ensuring SLA compliance through internal teams and suppliers.
You will monitor progress, communicate clearly with customers, and work within an ITIL framework to maintain service quality. The position offers a 24/7 shift pattern with diverse project work and development opportunities.
IT Service Desk Coordinator - 24/7 Shift employer: Exponential-e
Exponential-e is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. Located in the heart of the UK, we offer our employees extensive growth opportunities through professional development and training, ensuring they thrive in their careers. With a commitment to work-life balance and a supportive team environment, we empower our staff to take ownership of their projects and make a meaningful impact in the cloud and connectivity sectors.
