At a Glance
- Tasks: Support clients by installing and maintaining server, network, and storage hardware.
- Company: Join a leading tech company with a focus on innovation and teamwork.
- Benefits: Flexible shifts, competitive pay, and opportunities for career advancement.
- Other info: Perfect for tech enthusiasts looking to kickstart their career in IT.
- Why this job: Gain hands-on experience in a dynamic data centre environment while making a real impact.
- Qualifications: Experience with copper and fibre cabling; willingness to learn and grow.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 24/7 shift, 4 on 4 off (2 days 7am-7pm, then 2 nights 7pm-7am, then 4 days off)
Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date.
Key responsibilities for this job:
- Installation of server, network and storage hardware with associated cabling/patching
- Perform cabling/patching duties of both copper and fibre for a variety of different client requirements
- Decommission hardware and prepare for shipping whilst coordinating with third party couriers
- Perform various remote hands duties within the Data Centres which include power cycling equipment, replacing failed hardware components, re-seating network cards and testing cabling
- Perform regular checks for network activity, firewall status and display errors through LED alerts or system monitoring tools
- Perform audit work for clients cabling and hardware and produce supporting documentation
- Work closely with both internal and external client teams to assist in diagnosis and resolution of incidents across a range of technologies
- Act as an access host for visitors of our clients to their Data Centre’s
- Maintain a professional and disciplined approach at all times when working within client Data Centre’s
- Uphold adherence to ISO 9001, ISO 27001, ISO 20000 & ITIL standards and best practices
- Manage and process Access, Remote hands and delivery tickets for co-location clients and internal works
- Show competency with local policies and procedures of our third-party Data Centre providers
- Ensure Data Centre’s are in a clean and presentable manor at all times
- Gain understanding of basic support functions within the Data Centre with a view to progress into other roles within the Data Centre and the wider business
- Provide support for client access at Data Centre's, Client Migrations, Smart Hands Requests, Installation works for Managed Hosted clients, Scheduled maintenances/upgrades for Managed Hosting and Infrastructure upgrades, Circuit Down/Faults and any other works deemed Out Of Hours Internally or by our Clients
Skills and experience required:
- Role is suitable for candidates with some prior hands-on technical experience.
- While previous data centre experience is not required, you must have experience working with copper and fibre cabling and be comfortable learning in a data centre environment.
- You must be able to pass security checks for this job, including SC, NPPV3 and BPSS clearance.
- Full UK Driving License and your own personal car is essential for this position.
- Excellent written and verbal communication skills.
- Ability to work well under pressure whilst maintaining attention to detail.
- Well organised and self-motivated with the ability to work alone and as part of a team.
- Willingness to learn with a friendly, professional and flexible attitude.
Data Centre Technician 24/7 in Farnborough employer: Exponential-e
Exponential-e is an exceptional employer that prioritises employee growth and development within a dynamic work culture. As a Data Centre Team Lead, you will benefit from hands-on experience in a supportive environment that encourages leadership potential, alongside opportunities for career advancement and ongoing training. Located in the heart of the tech industry, our company fosters innovation and collaboration, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Data Centre Technician 24/7 in Farnborough
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We think you need these skills to ace Data Centre Technician 24/7 in Farnborough
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
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✨Brush Up on Your Statistics
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Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
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✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
