At a Glance
- Tasks: Manage accounts, collect debts, and ensure timely payments.
- Company: Join Exponential-e, a pioneering UK Cloud and Communications company.
- Benefits: Enjoy learning opportunities, a supportive culture, and career growth.
- Other info: Be part of a diverse team that values your contributions.
- Why this job: Make a real impact in a dynamic environment with innovative technology.
- Qualifications: Experience in collections, strong Excel skills, and great communication.
The predicted salary is between 30000 - 40000 £ per year.
Founded in 2002, Exponential-e swiftly established itself as a UK Cloud, Connectivity and Communications pioneer. Throughout our history, a focus upon leveraging leading-edge technology to deliver profitable and innovative services to our clients and prospects has resulted in industry and peer recognition for our ground-breaking approach.
Overall purpose of the job:
The role is to manage a collection of accounts end-to-end, ranging from the collection of both aged/current debt, allocate where required and actively engage those responsible to ensure payment within terms.
Key responsibilities for this job:
- To engage and collect due debt across all assigned customers
- To focus on reducing aged debt to agreed KPIs
- To ensure accounts are managed to a good standing, including adding notes
- To take responsibility for the debt, chase internal departments where required
- Allocating receipts where required
- Log and redirect queries if required
- Manage interdepartmental relationships
- To follow set process for dunning, suspension and legal when required
- Any other duties considered appropriate for the role
- Any other fair and reasonable task or duty assigned to you by your Manager, or other senior Exponential-e Ltd staff member
Knowledge and experience required:
- Experience in a similar role, with a focus on collections from clients within the Public Sector
- Strong Excel skills
- Negotiation skills
- Must be PC literate and able to use standard software packages particularly Excel
- Strong customer services focus
- Responsible and willing to take ownership of work
- Experience working for an ISP or communications provider would be preferable but not essential
- Sharing responsibilities and strong team working capability
- Good communication skills are essential and must be able to work on own initiative
- Must be able to adapt to the use of non-standard systems, standalone databases and bespoke packages
Exponential-e Group is committed to providing equal opportunities in employment and treating all employees with respect and dignity. The company respects and values the diversity of its staff, striving to maintain an environment where there is opportunity for everyone to feel valued, their talents to be utilised and for both personal and organisational aspirations to be met.
Credit Controller in England employer: Exponential-e
Exponential-e is an exceptional employer that prioritises innovation and employee development, making it a fantastic place for a Credit Controller to thrive. With a strong focus on learning and growth, employees benefit from tailored training programmes and a supportive work culture that values diversity and collaboration. Located in the heart of the UK, Exponential-e offers a dynamic environment where every team member's contributions are recognised and celebrated, ensuring a rewarding career path.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in England
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Exponential-e. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Controller in England
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Exponential-e.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Exponential-e's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Exponential-e
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Exponential-e.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Exponential-e will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Exponential-e employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
