Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch customer support and maintain service levels for diverse clients.
- Company: Join Vysiion, part of Exponential-e Group, in a tech-driven environment.
- Benefits: Enjoy a progressive workplace with fantastic career growth and training opportunities.
- Other info: Flexible shifts and an inclusive culture await you at Vysiion.
- Why this job: Be part of a passionate team making a real impact in technology solutions.
- Qualifications: Customer service skills and a passion for technology are essential.
The predicted salary is between 30000 - 40000 £ per year.
Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Vysiion offer an exciting and progressive work environment for those that want to join a technical service-based business, with focus on exceptional customer engagement and support.
The culture at Vysiion is one that is positive, open, inclusive, and progressive. Staff have respect and loyalty, are passionate about all we do, and proud of what we achieve.
Job Description
Hours: Monday to Friday, varied shift pattern between the hours of 6am and 11pm + participation in the on call rota
Overall purpose of the job: Responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date.
Key responsibilities for this job:
- Installation of services
Data Centre Technician employer: Exponential-e
Contact Detail:
Exponential-e Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Data Centre Technician
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend tech meetups, webinars, or even local events. You never know who might have the inside scoop on job openings at Vysiion or similar companies.
✨Tip Number 2
Show off your skills! If you’ve got any relevant projects or experiences, make sure to highlight them during interviews. Bring along a portfolio or examples of your work that demonstrate your technical prowess and customer engagement skills.
✨Tip Number 3
Prepare for the unexpected! Vysiion values adaptability, so be ready for scenario-based questions in interviews. Think about how you’d handle various customer support situations or technical challenges and practice your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Vysiion team and contributing to our exciting, progressive culture.
We think you need these skills to ace Data Centre Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Data Centre Technician role. Highlight relevant experience and skills that match the job description, especially those related to customer support and technical installations.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for technology and how you can contribute to Vysiion's mission. Be sure to mention any specific experiences that demonstrate your problem-solving skills.
Showcase Your Technical Skills: Don’t forget to list your technical skills clearly. Whether it's installation of fibre optics or experience with ticketing systems, make sure we can see how your background aligns with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Exponential-e
✨Know Your Tech
Make sure you brush up on the technical skills relevant to the Data Centre Technician role. Familiarise yourself with fibre optics, microwave links, and ICT Managed Services. Being able to discuss these topics confidently will show that you're serious about the position.
✨Understand Vysiion's Culture
Dive into Vysiion's values and culture before your interview. They emphasise a positive, open, and inclusive environment. Be ready to share how your own values align with theirs and how you can contribute to their team spirit.
✨Customer Engagement is Key
Since the role involves providing customer support, think of examples from your past experiences where you successfully engaged with clients. Highlight your problem-solving skills and how you maintained service levels in challenging situations.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You might want to ask about the team dynamics or what a typical day looks like for a Data Centre Technician at Vysiion.