Exponential-e Ltd. in Bridgend is seeking a proactive IT Support Analyst to join our 24/7 ARP operations team. You will be the first point of contact for ARP related IT issues and other Exponential-e customers, owning tickets from entry to resolution.
You will provide 1st and 2nd line Remote Desktop support, monitor systems and engage with suppliers to ensure SLAs are met. A strong customer focus and experience with Windows/AD are essential.
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