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- Tasks: Join our team to coordinate End Point Assessments and support various administrative tasks.
- Company: Explosive Learning Solutions is a dynamic consultancy focused on learning and development across multiple sectors.
- Benefits: Enjoy 22 days holiday, a pension scheme, and employee discounts.
- Why this job: This role offers growth opportunities in skills like customer service, project management, and marketing.
- Qualifications: Minimum of 4 GCSEs at grade A* - C, including English and maths.
- Other info: Be part of a supportive team with potential for career progression and additional training.
The predicted salary is between 28800 - 43200 ÂŁ per year.
1 day ago Be among the first 25 applicants
Explosive Learning Solutions is a rapidly expanding learning and development consultancy and Awarding Organisation, providing business training and End Point Assessment services.
We work with a wide range of organisations within the defence, government, health, rail, air and other sectors. Working across the whole of the UK, we also have clients in the Middle East and Europe. As a small firm, we expect a “can-do” and “hands-on” attitude with an understanding that there are no roles too small.
Main Purpose of the job
An exciting opportunity to be part of a growing team within the ELS Awarding Organisation delivering End Point Assessment.
With great prospects for learning and developing administrative, customer service, leadership, business development, sales, marketing, problem solving and project management skills.
This role is a permanent role with potential for future career progression and personal development.
ELS believe in developing people. Additional qualifications and training will be offered in the future to enhance progression and skills.
Main Duties & Key Responsibilities
- Provide customer service to internal and external customers and stakeholders
- Provide administrative and project support to the EPA Delivery Manager and the EPA team
- Provide daily / weekly / monthly reporting on progress of EPA bookings. challenges, best practice, and materials
- Provide monthly reporting on EPA performance
- Answer and deal with enquiries from potential customers (employers and training providers)
- Using and updating our Learner Management Systems (LMS), ACE360.
- Take part in marketing activities, sales campaigns and assist with producing marketing materials
- Booking and scheduling EPA appointments
- Handling complaints and appeals
- Produce and distribute correspondence, letters, emails, agendas and minutes.
- Update the company website and social media sites when required.
- Maintain storage and filing systems
- Promotion of EPA services and products i.e. cold calling (if required)
- Carrying out research activities
- Deputising for the EPA Delivery Manager and Director of EPA as and when required
- Carrying out meeting prep and presentation preparation
- Supporting other departments as and when needed
- Attending events to represent ELS
- Attending and carrying out mandatory training
Skills Required
- Excellent communication skills, both written and verbal
- Able to work with some autonomy
Personal Qualities
- Team player
- Careful attention to detail
- Organised and efficient
- Confident communicator at all levels
- Warm/friendly personality
Qualifications Required
- Minimum of 4 GCSEs at grade A* – C (9-4) or equivalent including English and maths.
Package:
- Holidays: 22 days + 3 days (Christmas closure) + all public holidays
- Pension: 5% employee, 3% Employer contribution
- Reward Gateway- Employee Discount Platform
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Education and Training
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Industries
Professional Training and Coaching
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End Point Assessment Coordinator employer: Explosive Learning Solutions Ltd
Contact Detail:
Explosive Learning Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land End Point Assessment Coordinator
✨Tip Number 1
Familiarise yourself with the End Point Assessment (EPA) process and the specific requirements of the role. Understanding the nuances of EPA will not only help you in interviews but also demonstrate your genuine interest in the position.
✨Tip Number 2
Network with professionals in the learning and development sector, especially those involved in EPA. Engaging with industry experts can provide valuable insights and may even lead to referrals, increasing your chances of landing the job.
✨Tip Number 3
Showcase your organisational skills by preparing a mock schedule or report related to EPA bookings. This practical demonstration can set you apart during interviews, highlighting your ability to manage tasks effectively.
✨Tip Number 4
Research Explosive Learning Solutions and their clients. Understanding their mission and the sectors they operate in will allow you to tailor your conversations and show how you can contribute to their goals.
We think you need these skills to ace End Point Assessment Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of End Point Assessment Coordinator. Focus on customer service, administrative support, and any project management experience you have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific aspects of Explosive Learning Solutions that resonate with you and how your background makes you a great fit.
Highlight Communication Skills: Since excellent communication is key for this role, provide examples in your application that demonstrate your written and verbal communication abilities. This could include experiences where you successfully managed enquiries or collaborated with teams.
Showcase Organisational Skills: Given the need for careful attention to detail and organisation, include examples of how you've effectively managed tasks or projects in the past. This will help illustrate your capability to handle the responsibilities outlined in the job description.
How to prepare for a job interview at Explosive Learning Solutions Ltd
✨Show Your Customer Service Skills
As the role involves providing customer service to both internal and external stakeholders, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or improved customer satisfaction.
✨Demonstrate Organisational Abilities
The job requires careful attention to detail and strong organisational skills. Bring examples of how you've managed multiple tasks or projects simultaneously, and be ready to explain your methods for staying organised and efficient.
✨Be Ready for Teamwork Questions
Since being a team player is essential, expect questions about your experience working in teams. Prepare to share instances where you collaborated effectively with others, showcasing your ability to contribute positively to a team environment.
✨Familiarise Yourself with the Company
Research Explosive Learning Solutions and their services before the interview. Understanding their mission, values, and the sectors they operate in will help you tailor your responses and demonstrate your genuine interest in the role.