Policy Operations Lead - Hybrid, People & Performance in Swansea
Policy Operations Lead - Hybrid, People & Performance

Policy Operations Lead - Hybrid, People & Performance in Swansea

Swansea Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage a team of Assistant Underwriters to achieve targets and optimise efficiency.
  • Company: Leading insurance provider in Swansea with a focus on people and performance.
  • Benefits: Flexible hybrid work, competitive benefits, and support for professional development.
  • Why this job: Join a dynamic team and make a real impact in the insurance industry.
  • Qualifications: Strong people management skills and a commitment to excellent customer service.
  • Other info: Enjoy a supportive environment with opportunities for career growth.

The predicted salary is between 36000 - 60000 £ per year.

A leading insurance provider in Swansea is seeking an Operational Team Leader to lead and manage a team of Assistant Underwriters. The role involves planning, organizing, and ensuring optimum efficiency within the team while achieving individual and team targets.

Ideal candidates should possess strong people management skills and a focus on delivering top-notch customer service. This hybrid position allows for flexible work arrangements, offering competitive benefits and support for professional development.

Policy Operations Lead - Hybrid, People & Performance in Swansea employer: Explore Reasoning Systems, Inc

As a leading insurance provider in Swansea, we pride ourselves on fostering a dynamic work culture that prioritises employee growth and well-being. Our hybrid working model offers flexibility, while our commitment to professional development ensures that you can thrive in your career. With competitive benefits and a focus on teamwork and customer service excellence, we are dedicated to creating a rewarding environment for our employees.
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Contact Detail:

Explore Reasoning Systems, Inc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Policy Operations Lead - Hybrid, People & Performance in Swansea

✨Tip Number 1

Network like a pro! Reach out to people in the insurance industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!

✨Tip Number 2

Prepare for the interview by researching the company’s values and recent projects. We want to show that you’re not just another candidate but someone who genuinely cares about their mission and can lead a team effectively.

✨Tip Number 3

Practice your leadership stories! Think of specific examples where you’ve successfully managed a team or improved efficiency. We need to demonstrate your people management skills and how you can deliver top-notch customer service.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Policy Operations Lead - Hybrid, People & Performance in Swansea

People Management Skills
Team Leadership
Planning and Organising
Efficiency Management
Target Achievement
Customer Service Focus
Communication Skills
Flexibility in Work Arrangements
Professional Development Support

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your people management skills and experience in operational roles. We want to see how you've led teams and achieved targets, so don’t hold back on those achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Policy Operations Lead role. Share specific examples of how you’ve delivered excellent customer service and managed teams effectively.

Showcase Your Flexibility: Since this is a hybrid position, let us know how you thrive in both remote and in-office settings. Share any experiences that demonstrate your adaptability and how you maintain team efficiency regardless of where you’re working.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!

How to prepare for a job interview at Explore Reasoning Systems, Inc

✨Know Your Stuff

Make sure you understand the insurance industry and the specific role of an Operational Team Leader. Brush up on key terms related to underwriting and team management, as well as the company's values and mission. This will show that you're genuinely interested and prepared.

✨Showcase Your People Skills

Since this role focuses heavily on people management, be ready to share examples of how you've successfully led a team in the past. Think about challenges you've faced and how you motivated your team to achieve targets. Highlight your customer service experience too!

✨Prepare for Scenario Questions

Expect questions that ask how you'd handle specific situations, like resolving conflicts within your team or improving efficiency. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready. Inquire about the team's current challenges or how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Policy Operations Lead - Hybrid, People & Performance in Swansea
Explore Reasoning Systems, Inc
Location: Swansea
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