Education Centre Manager in Sutton

We are looking for an individual who thrives in a fast-paced environment, welcoming the challenge of balancing multiple priorities and confident to drive their team forward. As a leader, at the helm of all centre operations, you will take ownership of executing a clear strategy for centre growth, creating a high performance team culture and regulate processes to set a strong foundation for growth.

The Role

What you’ll do:

• Use a variety of KPIs and performance measures to confidently diagnose what your centre needs to continuously improve.
• Form a clear plan to achieve both short term and long term performance goals and gain the buy-in of your team to execute this effectively.
• Inspire and motivate a full-time Education Centre Supervisor and team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empowering your team to do the same.
• Ensure that the centre is compliant with Ofsted and company safeguarding requirements.
• Diagnose areas of opportunity to grow the centre membership and increase profitability.
• Work hard to improve the centre’s local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with tailored educational recommendations from prospect to members, ensuring they are making great progress and you are delivering exceptional service.

We are looking for someone who is:

• An excellent problem solver – approaching challenges logically and creatively to find solutions with the available resources.
• Adaptable - Adjusting effectively to changing environments or demands whilst remaining resilient in the face of setbacks.
• An effective communicator - Expressing ideas clearly, concisely, and appropriately for the audience.
• Forward thinking - planning ahead to achieve performance aims.
• Self-Aware - Recognising one’s own strengths, weaknesses, emotions and impact on others.
• A bold leader - Inspiring and energising others to take action and enabling others to speak up, take risks, and feel respected.

What it means to be a leader at Explore Learning

At Explore Learning we ensure every member of staff is empowered to be a leader from our tutors to members of the SLT team. Our leaders at Explore create clarity and lead with trust to guide and empower others to achieve ambitious goals. It means we act boldly, inspire curiosity and unlock individual potential to drive meaningful progress and a lasting impact!

Why you’ll love working with us:

• You’re looking for a rewarding role - we are a purpose driven company and everything we do is centred around making a real difference to the lives of children.
• You want autonomy with impact - you’ll be trusted to own the success of your centre and have a clear impact on its profitability, member growth and reputation in the local community.
• You prioritise self-development - We offer high-quality training and abundant opportunities for personal growth and development.
• You want to work in an environment where teamwork fuels innovation and growth - you’ll be part of a strong culture of communication and collaboration and will work closely with a team of talented peers.
• You’re a problem-solver and love a challenge - You’ll be part of a dynamic environment where every day is different.

Logistics

• Location: You will be based at our Explore Learning North Cheam centre full-time.
• Starting salary: £31,250 - £33,750 PA salary depending on experience.
• Contract: Full-time, permanent contract.
• Working Hours: a typical week: Tuesday 11am - 8pm, Wednesday 11am - 8pm, Thursday 11am - 7pm, Friday 9am - 6pm, Saturday 9am - 5pm.

Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship.

Additional Perks:

• Enjoy 27 flexible holiday days each year, plus extra gifted time off between Christmas Eve and the New Year.
• You’ll have an additional 3 paid days you can take for a personal or religious celebration, wellbeing or a volunteer day.
• You’ll also receive additional holiday time based on your length of service.
• There will be the potential to earn an additional individual performance contribution based on the performance of your centre of £1250 twice a year.
• Benefit from staff discounts including gym memberships and sportswear, free 16-25 or 26-30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle to work scheme, and a discounted Tastecard.
• An additional length of service reward will give you access to private health insurance with Vitality.
• We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
• Take advantage of our referral bonus offering, payroll giving scheme, enhanced parental leave, and pension options.

Please note, we hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired. All successful applicants will undertake employment reference checks, and an Enhanced Disclosure & Barring Service check.