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- Tasks: Engage families and drive community growth through inspiring sales and exceptional customer experiences.
- Company: Explore Learning, a leader in educational services with a mission to unlock every child's potential.
- Benefits: Remote work, competitive salary of £27,000, and opportunities for personal development.
- Why this job: Make a real impact in education while working in a dynamic, supportive team environment.
- Qualifications: Strong communication skills, sales-driven mindset, and a passion for education.
- Other info: Flexible full-time and part-time roles available with excellent career growth potential.
The predicted salary is between 21600 - 32400 £ per year.
Why Explore Learning? Are you an inspiring communicator with a passion for sales and education? At Explore Learning, we believe in unlocking the potential of every child. As a Community Sales Manager, you’ll be at the forefront of that mission—bringing our award-winning education service to life for prospective families, delivering exceptional customer experience, and driving growth in your community. This is more than a sales role—it’s an opportunity to make a lasting impact through every interaction.
As part of a dynamic, remote-first team, you’ll work under the guidance of a Community Lead to deliver engaging trial sessions, convert interest into action, and help families begin their journey with Explore Learning Online. You’ll collaborate with your Community Managers and Tutor Coordinators to create a seamless member experience, helping to grow your community and deliver on key sales metrics.
The Role- Sales & Growth
- Proactively grow your community through high-quality new member sign-ups.
- Deliver engaging, consultative trial sessions tailored to each family's goals.
- Take initiative in reaching out to prospective families via phone, email, and digital channels.
- Consistently work towards individual and community-wide sales and conversion targets.
- Use Power BI and internal systems to track conversion rates, show rates, and performance trends.
- Customer Experience
- Provide a warm, informative, and responsive experience from first contact to sign up.
- Build rapport and trust with families, understanding their goals and recommending the best path forward.
- Collaborate with Community Managers to ensure a smooth onboarding experience for every child.
- Actively reflect on feedback and insights to continuously improve the experience we offer.
- Education & Service Knowledge
- Develop strong knowledge of our service, including UK curricula, 11+, and GCSE pathways.
- Confidently represent our educational values and demonstrate credibility during trials.
- Tailor your delivery to align with tutor expectations and learner outcomes.
- Performance & Development
- Embrace feedback through 1:1s, coaching sessions, and team reflections led by your Community Lead.
- Reflect on personal strengths and development areas, contributing positively to team culture.
- Collaborate with Community Managers and Tutor Coordinators to share insights, support one another, and innovate together.
- Manage your time and responsibilities effectively, particularly during high-demand periods (e.g. 3–8pm peak hours).
- Inspiring Communicator: You know how to engage others and adapt your style to each family.
- Sales-Focused & Target-Driven: You’re energised by goals and motivated to hit (and exceed) them.
- Customer Champion: You understand the value of service and strive to make every experience exceptional.
- Adaptable & Resilient: You stay focused in changing situations and take challenges in your stride.
- Data-Literate: You’re comfortable using insights to guide your approach and improve performance.
- Collaborative Mindset: You enjoy being part of a team that learns together and celebrates shared success.
- Location: This is a remote position.
- Starting salary: £27,000 PA
- Contract pattern: We have multiple roles, including both full-time and part-time options
- Contract length: January and February
- Working Hours (Typical Week)
- Tuesday: 11 am - 8 pm
- Wednesday: 11 am - 8 pm
- Thursday: 11 am - 7 pm
- Friday: 9 am - 6 pm
- Saturday: 9 am - 5 pm
Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship. We hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired. All successful applicants will undertake employment reference checks, a self-declaration of criminal record and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. It is an offence to apply if you have been barred from engaging in regulated activity with children.
Explore Learning Online - Community Sales Manager employer: Explore Learning
Contact Detail:
Explore Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Explore Learning Online - Community Sales Manager
✨Tip Number 1
Get to know the company inside out! Before your interview, dive into Explore Learning's mission and values. This will help you connect with the team and show that you're genuinely passionate about their work in education.
✨Tip Number 2
Practice your sales pitch! Since this role is all about engaging families, think of creative ways to showcase your communication skills. Role-play with a friend or family member to get comfortable with delivering trial sessions.
✨Tip Number 3
Be proactive! Reach out to potential connections on LinkedIn or through community groups. Networking can open doors and give you insights into what families are looking for in educational services.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Explore Learning team and making a difference in your community.
We think you need these skills to ace Explore Learning Online - Community Sales Manager
Some tips for your application 🫡
Show Your Passion for Education: When writing your application, let your enthusiasm for education shine through! We want to see how you can inspire families and make a difference in children's lives. Share any relevant experiences that highlight your commitment to education.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and qualities mentioned in the job description. We love seeing candidates who understand our mission and can demonstrate how they fit into our community-focused approach.
Be Data-Savvy: Since this role involves tracking performance metrics, don’t forget to mention your comfort with data. Highlight any experience you have with using insights to drive sales or improve customer experiences—this will show us you're ready to hit those targets!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role as soon as possible. Don’t miss out on this opportunity!
How to prepare for a job interview at Explore Learning
✨Know Your Stuff
Make sure you have a solid understanding of Explore Learning's services, especially the UK curricula and pathways like 11+ and GCSE. This knowledge will help you confidently answer questions and demonstrate your credibility during the interview.
✨Show Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully engaged with customers. Think of specific examples where you exceeded targets or turned a hesitant prospect into a satisfied customer. This will showcase your sales-focused mindset.
✨Be a People Person
As a Community Sales Manager, building rapport is key. Practice your communication skills by engaging in mock interviews or role-playing scenarios. Show that you can adapt your style to connect with different families and understand their unique needs.
✨Embrace Feedback
During the interview, express your openness to feedback and personal development. Share examples of how you've used feedback in the past to improve your performance. This will highlight your collaborative mindset and willingness to grow within the team.