Education Centre Manager

Why Explore Learning? We are looking for an individual who thrives in a fast-paced environment, welcoming the challenge of balancing multiple priorities and confident to drive their team forward. As a leader, at the helm of all centre operations, you will take ownership of executing a clear strategy for centre growth, creating a high-performance team culture and regulating processes to set a strong foundation for growth.

The Role:

• Use a variety of KPIs and performance measures to confidently diagnose what your centre needs to continuously improve. Form a clear plan to achieve both short-term and long-term performance goals and gain the buy-in of your team to execute this effectively.
• Inspire and motivate a full-time Education Centre Supervisor and team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empowering your team to do the same. Ensure that the centre is compliant with Ofsted and company safeguarding requirements.
• Diagnose areas of opportunity to grow the centre membership and increase profitability. Work hard to improve the centre's local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with tailored educational recommendations - from prospect to members - ensuring they are making great progress and you are delivering exceptional service.

We are looking for someone who is:

• An excellent problem solver - approaching challenges logically and creatively to find solutions with the available resources.
• Adaptable - adjusting effectively to changing environments or demands whilst remaining resilient in the face of setbacks.
• An effective communicator - expressing ideas clearly, concisely, and appropriately for the audience.
• Forward thinking - planning ahead to achieve performance aims. Managing their time and tasks to focus on what matters most.
• Self-aware - recognising one’s own strengths, weaknesses, emotions and impact on others.
• A bold leader - inspiring and energising others to take action and enabling others to speak up, take risks, and feel respected. Confident to take effective action based on information and judgement.

What it means to be a leader at Explore Learning: At Explore Learning we ensure every member of staff is empowered to be a leader from our tutors to members of the SLT team. Our leaders in Explore create clarity and lead with trust to guide and empower others to achieve ambitious goals. It means we act boldly, inspire curiosity and unlock individual potential to drive meaningful progress and a lasting impact!

Logistics:

• Location: You will be based at our Explore Learning centre full-time.
• Starting salary: £31,250 - £33,750 PA salary depending on experience. Those working at centres in the London area will receive an additional uplift to their annual pay between £1,000 and £3,500 due to London weighting.
• Contract: Full-time, permanent contract.
• Working Hours: a typical week: Tuesday 11am - 8pm, Wednesday 11am - 8pm, Thursday 11am - 7pm, Friday 9am - 6pm, Saturday 9am - 5pm.

Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship.

Why you’ll love working with us:

• You’ll have the autonomy to run and lead a tuition centre with the support of talented peers and staff.
• We offer high-quality training and abundant opportunities for personal growth and development.
• Enjoy 31 annual days off (27 flexible + 3 festive + 1 gifted to include Xmas Eve closure). You’ll also receive additional holiday time based on your length of service.
• A maximum of 3 well-being and/or volunteer days.
• Benefit from discounted gym memberships and sportswear, free counselling services, a cycle to work scheme, and a discounted tastecard.

Please note, we hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired. All successful applicants will undertake employment reference checks, and a Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.