Education Centre Supervisor in Birmingham

Overview

Make your mark as an Education Centre Supervisor! We’re looking for an action-orientated individual who embraces new challenges and has the confidence to support and energise their team. As a supervisor, you will play a key role in supporting your Centre Manager to help run a thriving tuition centre. You will contribute to a high-performance team culture, ensuring processes are followed to maintain a strong foundation for success.

What you’ll do

• Support your Centre Manager to inspire and motivate a team of tutors to succeed in their roles and unlock their individual potential.
• Take a proactive and bold approach to safeguarding members in your care and empower your team to do the same. Ensure the centre is compliant with Ofsted and company safeguarding requirements.
• Support the growth of your centre’s membership and increase profitability. Work with your Centre Manager to improve the centre’s local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with educational recommendations—from prospect to member—ensuring they are making progress and receiving exceptional service.

What we are looking for

• Adaptable – Adjusting effectively to changing environments or demands whilst remaining resilient in the face of setbacks.
• An effective communicator – Expressing ideas clearly, concisely, and appropriately for the audience.
• A strong prioritiser – Logically assess goals and challenges and focus on what matters most to deliver solutions in a timely manner.
• Self-aware – Recognising one’s strengths, weaknesses, emotions and impact on others.
• A powerful motivator – Motivate your team by fostering trust and encouraging a culture of feedback to drive centre performance.
• Action-oriented – Take initiative, tackle challenges and drive solutions with focus and urgency using all available resources.

Leadership at Explore Learning

At Explore Learning we empower every member of staff to be a leader, from our tutors to members of the senior leadership team. Our leaders create clarity and lead with trust to guide and empower others to achieve ambitious goals. We act boldly, inspire curiosity and unlock potential to drive meaningful progress and lasting impact.

Why you’ll love working with us

• You’re looking for a rewarding role — we are a purpose-driven company and everything we do is centred around making a real difference to the lives of children.
• You want to make a real impact — you’ll play a vital role in improving your centre’s profitability, member growth and local reputation.
• You prioritise self-development — we offer high-quality training and abundant opportunities for personal growth and development.
• You want to work in an environment where teamwork fuels innovation and growth — you’ll be part of a strong culture of communication and collaboration with a team of talented peers.
• You’re a problem-solver and love a challenge — you’ll be part of a dynamic environment where every day is different. You will use your skills to reach goals by being proactive and strategic.

Location

You will be based at our Harborne Explore Learning centre in Harborne, Birmingham, full-time.

Compensation and Contract

Starting salary £27,000 PA

• Those working at centres in the London area will receive an additional uplift to their annual pay between £1,000 and £3,500 due to London weighting.

Contract Full-time, permanent

Working Hours A typical week

• Tuesday 11am – 8pm
• Wednesday 11am – 8pm
• Thursday 11am – 7pm
• Friday 9am – 6pm
• Saturday 9am – 5pm

Additional Perks

• 27 flexible holiday days each year, plus extra time off between Christmas Eve and New Year.
• An additional 3 paid days you can take for personal, religious, wellbeing, or voluntary activities.
• Additional holiday time based on length of service.
• Potential to earn an additional centre performance bonus (£750 twice a year).
• Staff discounts including gym memberships and sportswear, free railcards, free counselling services, wellbeing app access, cycle to work, and discounted Tastecard.
• Private health insurance with Vitality after length of service.
• Fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for immediate relatives.
• Referral bonus, payroll giving scheme, enhanced parental leave, and pension options.

Hiring Note

Please note, we hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired. All successful applicants will undertake employment reference checks, and an Enhanced Disclosure & Barring Service check. This role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.