Education Centre Manager / Supervisor in Birmingham

Starting salary Supervisor role £27,000 PA. We’re hiring both Managers and Supervisors for our Explore Learning centres in Birmingham looking for action‑oriented individuals who embrace new challenges and bring the confidence to support and energise their team.

Managers are at the helm of all centre operations, taking ownership of executing a clear strategy for centre growth, creating a high‑performance team culture and regulating processes to set a strong foundation for growth. Supervisors play a key role in supporting the Centre Manager to run a thriving tuition centre.

• Use a variety of KPIs and performance measures to confidently diagnose what your centre needs to continuously improve.
• Form a clear plan to achieve both short‑term and long‑term performance goals and gain the buy‑in of your team to execute this effectively.
• Inspire and motivate a full‑time Education Centre Supervisor and team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empowering your team to do the same, ensuring the centre is compliant with Ofsted and company safeguarding requirements.
• Diagnose areas of opportunity to grow the centre membership and increase profitability.
• Work hard to improve the centre’s local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with tailored educational recommendations from prospect to members, ensuring they make great progress and you deliver exceptional service.

• Support your Centre Manager to inspire and motivate a team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empowering your team to do the same, ensuring the centre is compliant with Ofsted and company safeguarding requirements.
• Support the growth of your centre’s membership and increase profitability.
• Work alongside your Centre Manager to improve the centre’s local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with tailored educational recommendations – from prospect to members – ensuring they make great progress and you deliver exceptional service.

We ensure every member of staff is empowered to be a leader, from tutors to members of the SLT team. Our leaders create clarity and lead with trust to guide and empower others to achieve ambitious goals. It means we act boldly, inspire curiosity and unlock individual potential to drive meaningful progress and a lasting impact!

• You’re looking for a rewarding role – we are a purpose‑driven company and everything we do is centred around making a real difference to the lives of children.
• You want to make a real impact – you’ll play a vital role in improving your centre's profitability, member growth and reputation in the local community.
• You prioritise self‑development – we offer high‑quality training and abundant opportunities for personal growth and development.
• You want to work in an environment where teamwork fuels innovation and growth – you’ll be part of a strong culture of communication and collaboration and will work closely with a team of talented peers.
• You’re a problem‑solver and love a challenge – you’ll be part of a dynamic environment where every day is different. You will utilise your skills to reach your goals by being proactive and strategic.

You will be based at one of our Birmingham Explore Learning centres – please indicate in your application the centres that are local to you.

Supervisor role £27,000 PA. Manager role £31,250 – £33,750 PA. Those working at centres in the London area will receive an additional uplift to their annual pay between £1,000 and £3,500 due to London weighting.

Full‑time, permanent contract.

Tuesday: 11am – 8pm
Wednesday: 11am – 8pm
Thursday: 11am – 7pm
Friday: 9am – 6pm
Saturday: 9am – 5pm

• Enjoy 27 flexible holiday days each year, plus extra gifted time off between Christmas Eve and the New Year.
• Three additional paid days you can take for a personal or religious celebration, wellbeing or a volunteer day.
• Additional holiday time based on your length of service.
• Potential to earn an additional individual performance contribution of £750 twice a year based on the performance of your centre.
• Benefit from staff discounts including gym memberships and sportswear, free 16‑25 or 26‑30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle‑to‑work scheme, and a discounted Tastecard.
• Additional length‑of‑service reward will give you access to private health insurance with Vitality.
• We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
• Take advantage of our referral bonus, payroll giving scheme, enhanced parental leave and pension options.

Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship. Please note, we hire on a first‑come, first‑served basis and reserve the right to close this vacancy once a suitable candidate is hired. All successful applicants will undertake employment reference checks, and an Enhanced Disclosure & Barring Service check. This role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.