Education Centre Supervisor Ashford

Make your mark as an Education Centre Supervisor!

We’re looking for an action‑orientated individual who embraces new challenges and brings the confidence to support and energise their team. As a supervisor, you will play a key role in supporting your Centre Manager to help run a thriving tuition centre. You will contribute to a high‑performance team culture, ensuring processes are followed to maintain a strong foundation for success.

The Role

What you’ll do:

• Support your Centre Manager to inspire and motivate a team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empower your team to do the same. You will ensure that the centre is compliant with Ofsted and company safeguarding requirements.
• Support the growth of your centre’s membership and increase profitability. Working alongside your Centre Manager to improve the centre’s local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with tailored educational recommendations – from prospect to member – ensuring they are making great progress, and you are delivering exceptional service.

We are looking for someone who is:

• Adaptable – adjusting effectively to changing environments or demands whilst remaining resilient in the face of setbacks.
• An Effective Communicator – expressing ideas clearly, concisely, and appropriately for the audience.
• A Strong Prioritiser – logically assess goals and challenges and go after what matters most, delivering effective solutions in a timely manner.
• Self‑Aware – recognising one’s own strengths, weaknesses, emotions and impact on others.
• A powerful motivator – motivate your team by fostering trust and encouraging a culture of feedback to drive centre performance.
• Action‑Orientated – take initiative, tackle challenges and drive solutions with focus and urgency using all available resources.

What it means to be a leader at Explore Learning

At Explore Learning we ensure every member of staff is empowered to be a leader – from tutors to the Senior Leadership Team. Our leaders create clarity and lead with trust to guide and empower others to achieve ambitious goals. It means we act boldly, inspire curiosity and unlock individual potential to drive meaningful progress and a lasting impact!

Why you’ll love working with us

• We’re a purpose‑driven company with everything we do centred around making a real difference to the lives of children.
• You’ll make a real impact by improving your centre’s profitability, member growth and reputation in the local community.
• You prioritise self‑development – we offer high‑quality training and abundant opportunities for personal growth and development.
• Work in an environment where teamwork fuels innovation and growth – you’ll be part of a strong culture of communication and collaboration and will work closely with a team of talented peers.
• You’re a problem‑solver who loves a challenge – you’ll be part of a dynamic environment where every day is different, utilising your skills to reach your goals by being proactive and strategic.

Logistics

Location: You will be based at our Explore Learning Ashford centre full‑time.

Starting salary: £27,000 PA

Contract: Full‑time, permanent contract

Working Hours

• Tuesday: 11am – 8pm
• Wednesday: 11am – 8pm
• Thursday: 11am – 7pm
• Friday: 9am – 6pm
• Saturday: 9am – 5pm

Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship.

Additional Perks

• 27 flexible holiday days each year, plus extra gifted time off between Christmas Eve and the New Year.
• 3 additional paid days you can take for a personal or religious celebration, wellbeing or a volunteer day.
• Additional holiday time based on length of service.
• Potential to earn an additional individual performance contribution based on performance of your centre of £750 twice a year.
• Staff discounts including gym memberships and sportswear, free 16‑25 or 26‑30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle‑to‑work scheme, and a discounted Tastecard.
• Length of service reward gives access to private health insurance with Vitality.
• Fully subsidised tuition for children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
• Referral bonus offering, payroll giving scheme, enhanced parental leave, and pension options.

Please note, we hire on a first‑come, first‑served basis and reserve the right to close this vacancy once a suitable candidate is hired.

All successful applicants will undertake employment reference checks and an Enhanced Disclosure & Barring Service check. This role is exempt from the Rehabilitation of Offenders Act 1974 and from amendments to the Exceptions Order 1975, 2013 and 2020.