Education Centre Manager in Welwyn Garden City

At Explore Learning, we’re on a mission to help every child make meaningful progress. We’re an award-winning tuition provider with professional tutors, smart learning tools & over 20 years of running successful centres across the UK. We’re looking for a confident, people-first leader to run one of our education centres. You’ll take full ownership of service delivery, new member acquisition, team culture and your centre’s growth. You’ll build a high-performing environment where children thrive, families trust us, and your team loves coming to work. If you enjoy leading from the front, solving problems, and making a difference every day, this is the role for you.

The Role

• You’ll lead all aspects of centre performance, including:
• Using KPIs and performance data to continuously improve results
• Ownership of overall centre profitability including revenue management, optimising staff efficiency, and driving membership growth
• Leading, coaching, and developing a supervisor and team of tutors
• Creating a positive, high-performance team culture with strong engagement and accountability
• Safeguarding every child in your care and ensuring full Ofsted and company compliance
• Driving membership growth through community engagement, local partnerships, and marketing events
• Delivering excellent family and member experiences from first enquiry through to long-term progress
• Managing day-to-day operations to ensure the centre runs smoothly and efficiently

A Day in the Life

• You’ll balance hands‑on educational leadership with operational excellence.
• You’ll role model excellent tutoring and coach your team, supporting your members to achieve real maths and English progress and unlock a love of learning.
• You’ll monitor and celebrate member progress, holding meaningful conversations with families about achievements and next steps.
• You’ll build your centre’s reputation through local brand presence, community engagement and sales activation.
• You’ll host trial sessions, manage enquiries and new member experience, making sure every family feels welcome and supported.

What we’re looking for:

• You’re passionate about education and working with children.
• You have experience leading a team in a fast‑paced environment.
• You lead boldly and take full ownership of goals, driving progress and tackling challenges head‑on.
• You inspire and empower your team to perform at their best, cultivating a culture of trust, collaboration, and accountability.
• You use data to diagnose needs, plan strategically, and improve results.
• You communicate clearly, confidently, and with impact.
• You balance multiple priorities while staying calm under pressure.
• You give and receive feedback openly and are committed to self‑development.
• You bring a strong commitment to safeguarding, prioritising the safety and wellbeing of every child in your care.

Why you’ll love working with us

• Purpose: Make a real difference to children’s confidence, skills, and futures every day.
• Ownership: Run your own centre with autonomy and measurable impact.
• Development: High-quality training, coaching, and clear progression pathways.
• Team: Work with passionate, supportive colleagues who care deeply about what they do.
• Variety: No two days are the same: you’ll tackle fresh challenges and shifting priorities every week to achieve your goals.

Equality, Diversity & Inclusion: We welcome applicants from all backgrounds and are committed to creating a welcoming, inclusive environment where everyone is valued, respected, and able to reach their full potential.

Benefits: Enjoy 27 flexible holiday days each year, plus extra gifted time off between Christmas Eve and the New Year. Further additional holiday is also given based on your length of service. You’ll have 3 additional paid days off to take for a personal or religious celebration, wellbeing or a volunteer day. There will be the potential to earn an individual performance bonus based on the performance of your centre of £1250 twice a year. We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members. Benefit from staff discounts including gym memberships and sportswear, free 16-25 or 26-30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle to work scheme, and a discounted Tastecard. An additional length of service reward will give you access to private health insurance with Vitality. Take advantage of our referral bonus offering, payroll giving scheme, enhanced parental leave, and pension options.

Logistics

• Location: You will be based at our Explore Learning centre in Welwyn Garden City full‑time.
• Starting salary: £31,250 - £33,750 PA salary depending on experience. Plus £3500 PALondon weighting.
• Contract: Full‑time, permanent contract.
• Working Hours: a typical week*: Tuesdays 11am-8pm, Wednesdays 11am-8pm, Thursdays 11am-7pm, Fridays 9am-6pm, Saturday 9am-5pm. *working hours may vary from centre to centre.

Please note, we hire on a first‑come, first‑served basis and reserve the right to close this vacancy once a suitable candidate is hired. Proof of eligibility to work in the UK will be required. Unfortunately, we cannot offer any form of sponsorship. We are committed to safeguarding and promoting the welfare of children and young people and expect all staff to share this commitment. Safeguarding is paramount. Our safer recruitment processes are rigorous and designed to deter, identify and reject anyone who may pose a risk to children. Any offer is strictly conditional upon satisfactory references (taken directly from referees) and an Enhanced DBS check. You must provide a full employment history with all gaps clearly explained and evidenced where required. Any omission, inconsistency or misleading information may result in your application being rejected, an offer withdrawn, or dismissal. This role is exempt from the Rehabilitation of Offenders Act 1974 (and relevant Exceptions Orders). Relevant disclosures will be required in line with DBS and safer recruitment requirements.