Education Centre Manager / Supervisor in London

Why Explore Learning? We are hiring both Managers and Supervisors for our Explore Learning centres in London: we are looking for action-orientated individuals who embrace new challenges and bring the confidence to support and energise their team.

Managers are at the helm of all centre operations, taking ownership of executing a clear strategy for centre growth, creating a high performance team culture and regulating processes to set a strong foundation for growth. Supervisors play a key role in supporting the Centre Manager to run a thriving tuition centre.

The Role

What Managers do:

• Use a variety of KPIs and performance measures to confidently diagnose what your centre needs to continuously improve.
• Form a clear plan to achieve both short term and long term performance goals and gain the buy-in of your team to execute this effectively.
• Inspire and motivate a full-time Education Centre Supervisor and team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empowering your team to do the same. Ensure that the centre is compliant with Ofsted and company safeguarding requirements.
• Diagnose areas of opportunity to grow the centre membership and increase profitability. Work hard to improve the centre's local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with tailored educational recommendations from prospect to members, ensuring they are making great progress and you are delivering exceptional service.

What Supervisors do:

• Support your Centre Manager to inspire and motivate a team of tutors to succeed in their role and unlock their individual potential.
• Take a proactive and bold approach to safeguarding the members in your care and empowering your team to do the same. Ensure that the centre is compliant with Ofsted and company safeguarding requirements.
• Support the growth of your centre's membership and increase profitability. Work alongside your Centre Manager to improve the centre's local reputation by engaging with key community stakeholders and leading sales and marketing events to attract new members.
• Tailor customer journeys with tailored educational recommendations - from prospect to members – ensuring they are making great progress, and you are delivering exceptional service.

What it means to be a leader at Explore Learning

At Explore Learning we ensure every member of staff is empowered to be a leader from our tutors to members of the SLT team. Our leaders in Explore create clarity and lead with trust to guide and empower others to achieve ambitious goals. It means we act boldly, inspire curiosity and unlock individual potential to drive meaningful progress and a lasting impact!

Why you'll love working with us:

• You're looking for a rewarding role - we are a purpose driven company and everything we do is centred around making a real difference to the lives of children.
• You want to make a real impact - you'll play a vital role in improving your centre's profitability, member growth and reputation in the local community.
• You prioritise self-development - we offer high-quality training and abundant opportunities for personal growth and development.
• You want to work in an environment where teamwork fuels innovation and growth - you'll be part of a strong culture of communication and collaboration and will work closely with a team of talented peers.
• You're a problem-solver and love a challenge - You'll be part of a dynamic environment where every day is different. You will utilise your skills to reach your goals by being proactive and strategic.

Logistics

Location: You will be based at one of our London Explore Learning centres - please indicate in your application the centres that are local to you.

Starting salary:

• Supervisor role: £27,000 PA + London weighting
• Manager role: £31,250 - £33,750 PA + London weighting

Those working at centres in the London area will receive an additional uplift to their annual pay between £1000 and £3500 due to London weighting.

Contract: Full-time, permanent contract

Working Hours: a typical week:

• Tuesday 11am - 8pm
• Wednesday 11am - 8pm
• Thursday 11am - 7pm
• Friday 9am - 6pm
• Saturday 9am - 5pm

Please note: Proof of eligibility to work in the UK will be required. Unfortunately, we are not able to offer any form of sponsorship.

Additional Perks:

• Enjoy 27 flexible holiday days each year, plus extra gifted time off between Christmas Eve and the New Year.
• You'll have an additional 3 paid days you can take for a personal or religious celebration, wellbeing or a volunteer day.
• You'll also receive additional holiday time based on your length of service.
• There will be the potential to earn an additional individual performance contribution based on the performance of your centre of £750 twice a year.
• Benefit from staff discounts including gym memberships and sportswear, free 16-25 or 26-30 railcard, free counselling services, access to My Possible Self (a wellbeing app), a cycle to work scheme, and a discounted Tastecard.
• An additional length of service reward will give you access to private health insurance with Vitality.
• We offer fully subsidised tuition for the children of all salaried staff and 50% off Explore Learning membership fees for all immediate relations of staff members.
• Take advantage of our referral bonus offering, payroll giving scheme, enhanced parental leave, and pension options.

Please note, we hire on a first-come, first-served basis and reserve the right to close this vacancy once a suitable candidate is hired. All successful applicants will undertake employment reference checks, and an Enhanced Disclosure & Barring Service check. Please note, this role is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.