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For Companies We’re looking for a hands-on Application Support Engineer to join our tech team at a digital asset firm. You’ll support high-performance trading and data systems, troubleshoot issues, collaborate with developers, and improve operational processes. This is a hands-on role that allows you to dig deep, including at the code level.
Key Responsibilities
- Monitor and manage production systems for trading and market data
- Investigate and resolve system and data issues, including code-level debugging
- Collaborate with developers to implement improvements
- Provide multi-tier support to internal and external stakeholders
- Assist with onboarding new team members, clients, and applications
- Enhance monitoring, runbooks, and automation
Requirements
- Experience with high-performance or real-time systems (finance/trading a plus)
- Strong Linux and command-line skills
- Knowledge of market data, order flows, and related protocols
- Ability to read and troubleshoot code (C++, JavaScript, Kotlin)
- SQL proficiency and familiarity with Git/CI-CD
- Experience with AWS, Prometheus, Grafana, RabbitMQ
Tech Stack
- Backend: Kotlin, Node.js, TypeScript, RabbitMQ
- Cloud: AWS
- Databases: MySQL
- Monitoring: Prometheus, Grafana, CloudWatch, OpenSearch
Senior Application Support Engineer employer: Explore Group
Contact Detail:
Explore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Application Support Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects, especially those related to high-performance systems or trading. This gives potential employers a taste of what you can do beyond just your CV.
✨Tip Number 3
Prepare for technical interviews by brushing up on your coding skills and system troubleshooting. Practice common problems you might face in a hands-on role, especially in languages like C++ or JavaScript.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Application Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with high-performance systems and any relevant tech stacks. We want to see how your skills align with the role, so don’t be shy about showcasing your Linux, SQL, and coding prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about application support and how your background makes you a perfect fit for our team. Let us know what excites you about working in a digital asset firm.
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled complex issues in the past. We love candidates who can demonstrate their troubleshooting skills, especially at the code level. Share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own channels!
How to prepare for a job interview at Explore Group
✨Know Your Tech Stack
Make sure you’re familiar with the tech stack mentioned in the job description. Brush up on your skills in Kotlin, Node.js, and SQL, as well as tools like Prometheus and Grafana. Being able to discuss how you've used these technologies in past roles will show that you're ready to hit the ground running.
✨Prepare for Code-Level Debugging
Since this role involves troubleshooting at the code level, practice debugging common issues in C++, JavaScript, or Kotlin. You might be asked to solve a problem on the spot, so having a few examples of past challenges and how you resolved them can really impress the interviewers.
✨Understand Trading Systems
Familiarise yourself with high-performance trading systems and market data protocols. Being able to discuss your understanding of order flows and how they impact trading will demonstrate your industry knowledge and make you stand out as a candidate.
✨Show Your Collaborative Spirit
This role requires collaboration with developers and support for stakeholders. Be ready to share examples of how you’ve worked in teams to implement improvements or onboard new members. Highlighting your communication skills and teamwork will show that you’re a great fit for their culture.
