At a Glance
- Tasks: Lead the subscription lifecycle and enhance customer engagement across web and mobile platforms.
- Company: Explore Group, a dynamic company focused on innovative subscription solutions.
- Benefits: Competitive salary up to ÂŁ150k, flexible working, and opportunities for professional growth.
- Why this job: Shape the future of subscriptions and drive real impact in a fast-paced environment.
- Qualifications: 3-5 years in product management with a focus on subscription models and user behaviour.
- Other info: Join a collaborative team in London with excellent career advancement opportunities.
The predicted salary is between 43200 - 72000 ÂŁ per year.
Base Pay Range: Up to £150k (salary may vary based on experience). This role is offered by Explore Group. The actual pay will be based on skills and experience – talk with the recruiter to learn more.
About the Role
I am looking for a Product Manager to take ownership of a growing subscription offering across both web and mobile. This person will play a key role in shaping and scaling the subscription engine — turning one‑time users into loyal, long‑term customers and driving retention, LTV, and recurring revenue.
What You’ll Do
- You will own the full subscription lifecycle: acquisition, onboarding, engagement, renewals, upgrades, pauses, cancellations, and overall retention.
- You’ll develop and execute the subscription strategy with a strong balance between customer experience and commercial impact.
- You’ll work closely with engineering, design, data, growth, CRM, operations, and support teams to deliver features that make the subscription journey seamless and engaging.
- You’ll identify friction points and lead experiments to improve conversion, AOV, retention, and LTV.
- You’ll use analytics, user insights, and market understanding to prioritise improvements and shape the roadmap.
- You’ll define, monitor, and report on key subscription metrics such as churn, retention, upgrade rate, and LTV.
- You’ll ensure all subscription operations run smoothly by collaborating with operations and customer support teams.
- You’ll contribute to the wider product roadmap, ensuring subscriptions integrate effectively with other product features and business priorities.
What You’ll Bring
- 3–5 years’ experience in product management, ideally with ownership of subscription or recurring‑revenue products.
- A proven track record of scaling subscription models and improving retention, churn, and LTV.
- A strong understanding of subscription metrics, user behaviour, and the economics of recurring revenue.
- A data‑driven approach, comfortable using product analytics, experimentation, and insights to guide decisions.
- Excellent cross‑functional collaboration skills and the ability to influence without authority.
- Strong communication skills, with the ability to clearly articulate priorities, decisions, and the “why” behind product direction.
- A customer‑first mindset and passion for building products that drive repeat engagement.
Seniority Level: Mid‑Senior level
Employment Type: Full‑time
Job Function: Staffing and Recruiting
Location: London, England, United Kingdom
Product Manager employer: Explore Group
Contact Detail:
Explore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to product management. We recommend role-playing with a friend or using mock interview platforms to boost your confidence.
✨Tip Number 3
Showcase your passion for subscriptions! When you get the chance, share your ideas on improving customer retention and LTV during interviews. It’ll demonstrate your understanding of the role and your enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Product Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Manager role. Highlight your experience with subscription models and any relevant metrics you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about product management and how you can contribute to our subscription strategy. Be genuine and let your personality come through.
Showcase Your Data Skills: Since this role is all about data-driven decisions, make sure to mention any tools or analytics platforms you're familiar with. We love seeing how you've used data to improve retention or LTV in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Explore Group
✨Know Your Subscription Metrics
Before the interview, brush up on key subscription metrics like churn, retention, and LTV. Be ready to discuss how you've used these metrics in past roles to drive product decisions. This shows you understand the business side of product management.
✨Showcase Your Cross-Functional Collaboration
Prepare examples of how you've worked with different teams, such as engineering, design, and customer support. Highlight specific projects where your collaboration led to successful outcomes. This will demonstrate your ability to influence and work effectively across departments.
✨Bring Data-Driven Insights
Be ready to share how you've used data analytics and user insights to inform your product strategies. Discuss any experiments you've led to improve conversion rates or user engagement. This will show that you're not just a creative thinker but also a strategic one.
✨Articulate Your Customer-First Mindset
Think about how you've prioritised customer experience in your previous roles. Prepare to discuss specific instances where you turned user feedback into actionable product improvements. This will highlight your passion for building products that truly resonate with users.