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For Companies At a Glance
- Tasks: Lead the subscription lifecycle and enhance customer engagement across web and mobile.
- Company: Dynamic company focused on innovative subscription models.
- Benefits: Competitive salary up to ÂŁ150k, flexible working, and growth opportunities.
- Why this job: Shape the future of subscriptions and drive real impact in customer loyalty.
- Qualifications: 3-5 years in product management with a focus on subscriptions.
- Other info: Collaborative environment with a strong emphasis on data-driven decision making.
The predicted salary is between 43200 - 72000 ÂŁ per year.
I am looking for a Product Manager to take ownership of a growing subscription offering across both web and mobile. This person will play a key role in shaping and scaling the subscription engine — turning one-time users into loyal, long-term customers and driving retention, LTV, and recurring revenue.
What You’ll Do
- You will own the full subscription lifecycle: acquisition, onboarding, engagement, renewals, upgrades, pauses, cancellations, and overall retention.
- You’ll develop and execute the subscription strategy with a strong balance between customer experience and commercial impact.
- You’ll work closely with engineering, design, data, growth, CRM, operations, and support teams to deliver features that make the subscription journey seamless and engaging.
- You’ll identify friction points and lead experiments to improve conversion, AOV, retention, and LTV.
- You’ll use analytics, user insights, and market understanding to prioritise improvements and shape the roadmap.
- You’ll define, monitor, and report on key subscription metrics such as churn, retention, upgrade rate, and LTV.
- You’ll ensure all subscription operations run smoothly by collaborating with operations and customer support teams.
- You’ll contribute to the wider product roadmap, ensuring subscriptions integrate effectively with other product features and business priorities.
What You’ll Bring
- 3–5 years’ experience in product management, ideally with ownership of subscription or recurring-revenue products.
- A proven track record of scaling subscription models and improving retention, churn, and LTV.
- A strong understanding of subscription metrics, user behaviour, and the economics of recurring revenue.
- A data-driven approach, comfortable using product analytics, experimentation, and insights to guide decisions.
- Excellent cross-functional collaboration skills and the ability to influence without authority.
- Strong communication skills, with the ability to clearly articulate priorities, decisions, and the “why” behind product direction.
- A customer-first mindset and passion for building products that drive repeat engagement.
Product Manager in London employer: Explore Group
Contact Detail:
Explore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can lead to insider info and even referrals that could land you an interview.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research the company’s subscription model and think about how you can contribute to improving retention and LTV. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating your experience with subscription products and how you've driven engagement and retention in the past. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you note expressing your enthusiasm for the role. It shows you’re genuinely interested and keeps you fresh in their minds. Plus, it’s a great way to reiterate your fit for the position!
We think you need these skills to ace Product Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Product Manager role. Highlight your experience with subscription models and any relevant metrics you've worked with. We want to see how you can drive retention and LTV!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for product management and how your skills align with our mission at StudySmarter. Let us know why you're excited about shaping our subscription offering.
Showcase Your Data Skills: Since this role is all about using data to drive decisions, make sure to mention any tools or analytics platforms you're familiar with. We love a data-driven approach, so let us know how you've used insights to improve products in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Explore Group
✨Know Your Subscription Metrics
Make sure you’re well-versed in key subscription metrics like churn, retention, and LTV. Be ready to discuss how you've used these metrics in past roles to drive improvements and make data-driven decisions.
✨Showcase Your Cross-Functional Collaboration
Prepare examples that highlight your experience working with different teams such as engineering, design, and customer support. Demonstrating your ability to influence without authority will show that you can effectively lead projects across departments.
✨Bring a Customer-First Mindset
Be ready to share how you’ve prioritised customer experience in your previous roles. Discuss specific strategies you’ve implemented to enhance user engagement and retention, showing that you understand the importance of a loyal customer base.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific challenges in the subscription lifecycle. Think through potential friction points and be prepared to suggest experiments or strategies to improve conversion and retention.
