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For Companies At a Glance
- Tasks: Provide 1st and 2nd line IT support and maintain network systems.
- Company: Join a fast-growing firm at the forefront of Renewables, Insurance, and Property Management.
- Benefits: Enjoy a competitive salary of £40k and opportunities for professional growth.
- Why this job: Be part of a dynamic team focused on IT optimisation and security in a diverse industry.
- Qualifications: 3-5 years of IT support experience, strong troubleshooting skills, and familiarity with cybersecurity.
- Other info: This is a permanent, onsite role located in Greater London.
The predicted salary is between 28800 - 48000 £ per year.
I'm working with a fast-growing, diversified firm looking for an IT Support Specialist to help modernise and maintain its internal infrastructure. This role sits at the intersection of Renewables, Insurance, and Property Management, ensuring smooth IT operations while upholding security and compliance standards.
Location: Greater London, Borehamwood (Onsite)
Term: Permanent
Salary: £40k
Key Responsibilities:
- Provide 1st and 2nd line IT support across teams and business divisions
- Maintain network and workstation hardware/software with correct licensing
- Support Windows OS, Microsoft 365, and key team software
- Implement system updates, cybersecurity practices, and compliance measures
- Work with internal and external stakeholders to enhance IT processes
Required Skills:
- 3-5 years of IT support experience in a Microsoft 365 environment
- Strong hardware/software troubleshooting skills
- Experience with cloud and hybrid cloud technology
- Familiarity with cybersecurity tools and IT compliance
- Stakeholder management and ability to communicate technical concepts simply
If you’re passionate about problem-solving, security, and IT optimisation, this could be the perfect next step for you! Please get in touch or send your CV to ashur.caynes@exploreltd.com. I’d be happy to share more info.
Best regards,
Ashur Caynes
Contact Detail:
Explore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer (City of London)
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft 365 and cloud technologies. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for hardware and software issues. Prepare to share examples of past challenges you've resolved, as this will showcase your problem-solving abilities and technical expertise.
✨Tip Number 3
Understand the importance of cybersecurity and compliance in IT support roles. Be ready to discuss how you have implemented security measures in previous positions, as this will highlight your commitment to maintaining a secure IT environment.
✨Tip Number 4
Practice explaining technical concepts in simple terms, as stakeholder management is key in this role. Think of examples where you've successfully communicated complex ideas to non-technical colleagues, which will show your ability to bridge the gap between IT and other teams.
We think you need these skills to ace Information Technology Support Engineer (City of London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your 3-5 years of IT support experience, particularly in a Microsoft 365 environment. Emphasise your troubleshooting skills and any relevant experience with cloud technologies.
Craft a Compelling Cover Letter: In your cover letter, express your passion for problem-solving and IT optimisation. Mention specific examples of how you've implemented cybersecurity practices or improved IT processes in previous roles.
Highlight Relevant Skills: Clearly outline your familiarity with cybersecurity tools and IT compliance in both your CV and cover letter. Use simple language to explain technical concepts, as stakeholder management is key for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for an IT Support Engineer.
How to prepare for a job interview at Explore Group
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft 365 and any troubleshooting you've done. Highlight specific examples where you've resolved issues or improved processes, as this will demonstrate your hands-on expertise.
✨Understand the Company’s Focus Areas
Research the firm's involvement in Renewables, Insurance, and Property Management. Being able to relate your IT support skills to these sectors will show that you understand their business and can contribute effectively.
✨Communicate Clearly
Since stakeholder management is key, practice explaining technical concepts in simple terms. This will help you connect with non-technical interviewers and showcase your ability to bridge the gap between IT and other departments.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to implement cybersecurity measures or handle compliance issues, and be ready to explain your thought process and actions taken.
