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For Companies At a Glance
- Tasks: Manage client relationships and ensure top-notch software delivery.
- Company: Leading legal tech firm in the UK with a focus on innovation.
- Benefits: Competitive salary, travel opportunities, and professional growth.
- Why this job: Be the go-to person for clients and make a real impact in legal tech.
- Qualifications: Experience in Level 2 support and strong scripting skills.
- Other info: Exciting role with potential travel to Paris for client meetings.
The predicted salary is between 36000 - 60000 £ per year.
A leading legal tech firm in the United Kingdom is seeking a high-level Product Support Specialist. This high-visibility role focuses on managing major client relationships, with a significant portion dedicated to software delivery and operational excellence.
The ideal candidate will demonstrate an outgoing personality and a proven background in Level 2 support. Strong scripting skills and experience in legal tech will be advantageous. This role may also require occasional travel to client meetings in Paris.
Client Liaison, Product Support (L2) - Legal Tech employer: Explore Group
Contact Detail:
Explore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Liaison, Product Support (L2) - Legal Tech
✨Tip Number 1
Network like a pro! Reach out to connections in the legal tech space and let them know you're on the hunt for a Client Liaison role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your Level 2 support skills. Think about real-life scenarios where you've solved client issues and be ready to share those stories. It’s all about showing how you can deliver operational excellence!
✨Tip Number 3
Don’t forget to showcase your scripting skills! If you’ve got experience with any relevant tools or languages, make sure to highlight that during conversations. It’ll set you apart from the competition and show you’re ready to hit the ground running.
✨Tip Number 4
Finally, apply through our website! We love seeing candidates who are proactive and engaged. Plus, it gives you a chance to stand out right from the start. So, get your application in and let’s get this journey started!
We think you need these skills to ace Client Liaison, Product Support (L2) - Legal Tech
Some tips for your application 🫡
Show Your Personality: We want to see the real you! Make sure your application reflects your outgoing personality. Use a friendly tone and let your enthusiasm for the role shine through.
Highlight Relevant Experience: When detailing your background, focus on your Level 2 support experience and any legal tech knowledge you have. We love seeing how your skills align with what we need!
Be Clear and Concise: Keep your application straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're the perfect fit for this role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Explore Group
✨Know Your Legal Tech
Make sure you brush up on the latest trends and tools in legal tech. Familiarise yourself with common software used in the industry, as well as any specific products the company offers. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you handled challenges and maintained operational excellence. This is crucial for a role that focuses on major client interactions.
✨Demonstrate Your Scripting Skills
Since strong scripting skills are advantageous, be ready to discuss your experience with scripting languages. If possible, bring along examples of scripts you've written or projects you've worked on that showcase your technical abilities.
✨Be Ready for Travel Discussions
As this role may involve travel to client meetings in Paris, be prepared to discuss your flexibility and willingness to travel. It’s a good idea to express enthusiasm about meeting clients face-to-face and building those relationships.
