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- Tasks: Coordinate exciting port operations and ensure smooth sailing for our luxury cruise experiences.
- Company: Join MSC Cruises, a leader in the luxury cruise industry with a global presence.
- Benefits: Competitive salary, travel opportunities, and a chance to work in a dynamic environment.
- Why this job: Be part of a team that values diversity and innovation while making unforgettable memories.
- Qualifications: Experience in the cruise industry or marine department, with strong organisational skills.
- Other info: Embrace a culture of inclusivity and growth while exploring the world.
The predicted salary is between 36000 - 60000 £ per year.
The best of your adventures is the one you have yet to sail! This exciting new position supports the Explora Journeys Port & Itinerary Operations team, ensuring the efficient organisation and execution of all port and itinerary-related activities. In this role, you will be responsible for coordinating tailored operational services that meet the brand’s premium standards, overseeing the timely planning and assessments based on nautical and operational requirements, ensuring all departmental reports are accurately completed and maintained within our internal systems.
Responsibilities
- Supports the day-to-day management and coordination of Explora Journeys Port Operations Fleet and related services in collaboration with the Head of Port Operations, acting as backup when required.
- Act as the Administrator for the Port related Systems POP and Croute, configuring and managing stakeholder access, maintaining port configurations in alignment with published itineraries and extract required reports.
- Participates in the development and enhancement of Port & Itinerary systems, tools, and related operational activities.
- Assists the Head of Port Operations with berth request submissions and management, including the preparation of operational reports and statistical data.
- Supports the technical and nautical accessibility assessments of ports worldwide, including site and terminal inspections as required.
- Contributes to the evaluation of terminal operational setups and technologies, coordinating with ground teams to organize services.
- Updates and maintains Port Information Files and assist with updating of Portolano and the revision of the Port Agency List on company intranet platforms ensuring the accuracy of related port reports.
- Maintains and regularly update the operational calendar ensuring availability and alignment across connected company systems.
- Performs tidal assessments for all ports on assigned berths to ensure operational safety and feasibility.
- Plans required pilotage and premium immigration services in coordination with relevant stakeholders.
- Track and analyse tug usage statistics, ensuring port agent feedback is obtained and documented after each call.
- Reviews and validate arrival/sailing reports, ensuring timely and accurate completion.
- Supports the monitoring and analysis of the port operations budget, assisting in the preparation of monthly and annual financial reports.
- Supports queries relating to vessel positioning and addresses of ports when requested by various local offices.
Qualifications
- Experience in working within the Cruise industry as a 2nd Officer, or higher, or experience in a Port/Marine Department within the cruise industry (luxury cruise line experience a plus).
- Computer literacy with proficient knowledge of systems such as Excel.
- Ability to work under pressure and multitask in a fast-paced environment.
- Excellent organisation and time management skills.
- Availability to travel when required and with short notice.
The Essentials
The existing right to live and work in the UK is preferred.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to join
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Port Operations Specialist employer: Explora Journeys
Contact Detail:
Explora Journeys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Port Operations Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the cruise industry, especially those who work in port operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Knowing the ins and outs of Explora Journeys will show you're genuinely interested and ready to contribute to their premium standards.
✨Tip Number 3
Showcase your skills! Bring examples of how you've successfully managed port operations or tackled challenges in previous roles. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at MSC Cruises!
We think you need these skills to ace Port Operations Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Port Operations Specialist role. Highlight any relevant experience in the cruise industry or port operations, and don’t forget to mention your computer literacy, especially with systems like Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Be sure to mention any specific experiences that relate to the responsibilities outlined in the job description.
Showcase Your Organisational Skills: Since this role requires excellent organisation and time management, give examples in your application of how you've successfully managed multiple tasks or projects in a fast-paced environment. We love seeing how you handle pressure!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we can’t wait to see what you bring to the table!
How to prepare for a job interview at Explora Journeys
✨Know Your Nautical Stuff
Brush up on your maritime knowledge, especially if you've got experience as a 2nd Officer or in a Port/Marine Department. Be ready to discuss specific nautical terms and operational procedures relevant to port operations. This shows you’re not just familiar with the industry but also passionate about it!
✨Master the Tech
Familiarise yourself with systems like Excel and any other software mentioned in the job description. You might be asked to demonstrate your proficiency or discuss how you've used these tools in past roles. Being tech-savvy can really set you apart from other candidates.
✨Show Off Your Organisational Skills
Since this role involves a lot of coordination and planning, prepare examples that showcase your organisational abilities. Think of times when you successfully managed multiple tasks under pressure. Highlighting these experiences will help illustrate that you can thrive in a fast-paced environment.
✨Be Ready to Travel
Since the job may require travel on short notice, be prepared to discuss your flexibility and willingness to travel. Share any previous experiences where you had to adapt quickly to changing plans, as this will demonstrate your readiness for the demands of the role.
