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For Companies At a Glance
- Tasks: Coordinate exciting port operations and ensure smooth sailing for our luxury cruise experiences.
- Company: Join MSC Cruises, a leader in the luxury cruise industry with a global presence.
- Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
- Why this job: Be part of a team that creates unforgettable journeys and makes a real impact.
- Qualifications: Experience in the cruise industry or marine department, plus strong organisational skills.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
This exciting new position supports the Explora Journeys Port & Itinerary Operations team, ensuring the efficient organisation and execution of all port and itinerary-related activities. In this role, you will be responsible for coordinating tailored operational services that meet the brand's premium standards, overseeing the timely planning and assessments based on nautical and operational requirements, ensuring all departmental reports are accurately completed and maintained within our internal systems.
Responsibilities
- Supports the day-to-day management and coordination of Explora Journeys Port Operations Fleet and related services in collaboration with the Head of Port Operations, acting as backup when required.
- Act as the Administrator for the Port related Systems POP and Croute, configuring and managing stakeholder access, maintaining port configurations in alignment with published itineraries and extract required reports.
- Participates in the development and enhancement of Port & Itinerary systems, tools, and related operational activities.
- Assists the Head of Port Operations with berth request submissions and management, including the preparation of operational reports and statistical data.
- Supports the technical and nautical accessibility assessments of ports worldwide, including site and terminal inspections as required.
- Contributes to the evaluation of terminal operational setups and technologies, coordinating with ground teams to organise services.
- Updates and maintains Port Information Files and assist with updating of Portolano and the revision of the Port Agency List on company intranet platforms ensuring the accuracy of related port reports.
- Maintains and regularly update the operational calendar ensuring availability and alignment across connected company systems.
- Performs tidal assessments for all ports on assigned berths to ensure operational safety and feasibility.
- Plans required pilotage and premium immigration services in coordination with relevant stakeholders.
- Track and analyse tug usage statistics, ensuring port agent feedback is obtained and documented after each call.
- Reviews and validate arrival/sailing reports, ensuring timely and accurate completion.
- Supports the monitoring and analysis of the port operations budget, assisting in the preparation of monthly and annual financial reports.
- Supports queries relating to vessel positioning and addresses of ports when requested by various local offices.
Qualifications
- Experience in working within the Cruise industry as a 2nd Officer, or higher, or experience in a Port/Marine Department within the cruise industry (luxury cruise line experience a plus).
- Computer literacy with proficient knowledge of systems such as Excel.
- Ability to work under pressure and multitask in a fast-paced environment.
- Excellent organisation and time management skills.
- Availability to travel when required and with short notice.
The Essentials
The existing right to live and work in the UK is preferred.
Our commitment
We are committed to building a future that values diverse perspectives, embraces the world beyond borders, and fosters an inclusive environment where every individual feels valued, respected and empowered to be their authentic selves. Our commitment extends to taking meaningful, measurable actions that have a long-term positive impact on our guests, our employees and our planet.
Ready to join
Ready to turn your passion into something extraordinary? Join us at MSC Cruises, where new opportunities await. Apply today to be part of a global team that is pushing boundaries and achieving something remarkable. Your journey starts here!
Port Operations Specialist in London employer: Explora Journeys
Contact Detail:
Explora Journeys Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Port Operations Specialist in London
✨Tip Number 1
Network like a pro! Reach out to folks in the cruise industry, especially those who work in port operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Get your research hat on! Familiarise yourself with Explora Journeys and their operations. Knowing their values and recent projects can help you stand out during interviews and show that you're genuinely interested.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to port operations and your experience. Mock interviews with friends or family can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at MSC Cruises!
We think you need these skills to ace Port Operations Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Port Operations Specialist role. Highlight any relevant experience in the cruise industry or port operations, and don’t forget to mention your computer literacy, especially with systems like Excel!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you a perfect fit. Be sure to mention your ability to work under pressure and your organisational skills.
Showcase Your Experience: If you've worked as a 2nd Officer or have experience in a Port/Marine Department, make that front and centre in your application. We want to see how your past roles have prepared you for the exciting challenges at Explora Journeys!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Explora Journeys
✨Know Your Nautical Stuff
Brush up on your knowledge of port operations and the cruise industry. Be ready to discuss specific experiences you've had in similar roles, especially any technical or nautical assessments you've conducted. This shows you’re not just familiar with the basics but can also handle the complexities of the job.
✨Master the Systems
Familiarise yourself with the systems mentioned in the job description, like POP and Croute. If you have experience with similar software, be prepared to share how you used it effectively in past roles. This will demonstrate your readiness to hit the ground running.
✨Show Off Your Organisation Skills
Since this role requires excellent organisation and time management, think of examples where you successfully managed multiple tasks under pressure. Share specific instances that highlight your ability to keep everything on track, especially in a fast-paced environment.
✨Be Ready to Travel
As travel is part of the job, express your willingness and flexibility to travel on short notice. Share any previous experiences where you had to adapt quickly to changing plans or locations, as this will show your commitment and readiness for the role.
