Lead Business Analyst - London Markets
Lead Business Analyst - London Markets

Lead Business Analyst - London Markets

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
Expleo

At a Glance

  • Tasks: Lead the analysis of London Market insurance needs and translate them into actionable user stories.
  • Company: Dynamic insurance firm focused on innovation and collaboration.
  • Benefits: Inclusive workplace, skill development opportunities, and a supportive team environment.
  • Why this job: Make a real impact in modernising core insurance applications while working with industry experts.
  • Qualifications: Experience in Agile environments and strong understanding of London Market operations required.
  • Other info: Join a company committed to diversity and empowering all employees.

The predicted salary is between 36000 - 60000 £ per year.

The Lead Business Analyst will serve as the voice of the business, ensuring that London Market insurance needs—covering underwriting workflows, policy lifecycle processes, and functional requirements—are accurately captured, documented, validated, and translated into a structured delivery backlog. The role includes producing clear and actionable user stories with well-defined acceptance criteria that align to London Market business outcomes. The ideal candidate will demonstrate strong experience working in iterative/Agile environments, along with a solid understanding of London Market operations. This includes delegated authority, placement processes, bordereaux management, and underwriting support functions. They will apply Agile principles to collaboratively solve problems, refine backlogs, and shape outcomes that directly support the modernisation of the organisation’s core insurance applications. This is a hands-on role requiring close partnership with development teams, underwriters, product owners, and London Market stakeholders throughout the analysis, development, and testing phases. The Lead Business Analyst will ensure all deliverables remain aligned to acceptance criteria and the intended underwriting and business outcomes.

Responsibilities

  • Represent Underwriting SMEs, and wider London Market business stakeholders within the delivery team.
  • Act as the primary liaison between the Product Owner, underwriters, claims/operations SMEs, and technical teams regarding business needs and LM-specific processes.
  • Lead regular sessions to communicate progress, demonstrate new functionality, refine requirements, and ensure prioritisation aligns with underwriting and LM operational value.
  • Define clear outcomes aligned to underwriting and policy lifecycle objectives.
  • Maintain backlog items in Azure DevOps, ensuring:
  • User stories follow LM best-practice structures.
  • Prioritisation reflects underwriting value, risk impact, and regulatory considerations.
  • Stories include sufficient detail for technical teams, especially where LM data structures or integration with underwriting platforms are involved.
  • Each story includes a defined Definition of Done and assigned underwriting stakeholder for sign-off.
  • End-to-end traceability is maintained across the SDLC.
  • Work with the Project Test Lead to plan UAT scenarios tailored to LM business processes, underwriting validation steps, and regulatory requirements.
  • Ensure test coverage reflects underwriting outcomes, placement workflows, policy issuance, endorsements, and bordereaux handling.
  • Provide timely progress updates, ensuring alignment between BA deliverables and London Market operational goals.
  • Qualifications

    • BCS Business Analysis International Diploma (or equivalent)

    Essential skills

    • Strong business analysis experience within Agile/iterative delivery environments.
    • Demonstrable experience in London Market or specialty insurance, ideally including:
    • Underwriting processes
    • Delegated authority & bordereaux
    • Policy administration
  • Proven ability to capture and translate LM requirements into high-quality user stories.
  • Excellent communication skills with underwriters, brokers, SMEs, and technical stakeholders.
  • Strong understanding of requirements traceability and alignment to underwriting outcomes.
  • Ability to analyse ambiguity and drive clarity through collaboration with LM stakeholders.
  • Experience

    • Experience with BPMN 2.0 for mapping underwriting and LM business processes.
    • Experience using Azure DevOps (ADO) for backlog, user story, and test traceability.
    • Experience supporting UAT phases in an insurance context, particularly London Market programs.

    Benefits

    • Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges.
    • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects.
    • Always working as one team, our people are not afraid to think big and challenge the status quo.
    • As a Disability Confident Committed Employer we have committed to:
    • Ensure our recruitment process is inclusive and accessible
    • Communicating and promoting vacancies
    • Offering an interview to disabled people who meet the minimum criteria for the job
    • Anticipating and providing reasonable adjustments as required
    • Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work
  • We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
  • We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive.
  • Lead Business Analyst - London Markets employer: Expleo

    As a Lead Business Analyst in the heart of London Markets, you will thrive in a collaborative and inclusive work environment that champions innovation and professional growth. Our commitment to empowering technology enthusiasts means you'll have the opportunity to expand your skills while working on impactful projects that modernise core insurance applications. With a focus on diversity and support for all employees, we ensure that everyone can contribute meaningfully and achieve their career aspirations.
    Expleo

    Contact Detail:

    Expleo Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Lead Business Analyst - London Markets

    ✨Tip Number 1

    Network like a pro! Get out there and connect with people in the London Market. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Lead Business Analyst role.

    ✨Tip Number 2

    Show off your Agile skills! When you get the chance to chat with potential employers, highlight your experience in Agile environments. Share specific examples of how you've collaborated with teams to refine backlogs and deliver high-quality user stories that align with business outcomes.

    ✨Tip Number 3

    Prepare for interviews by brushing up on London Market specifics. Make sure you can discuss underwriting processes, delegated authority, and bordereaux management confidently. This will show that you’re not just a great analyst but also someone who understands the ins and outs of the industry.

    ✨Tip Number 4

    Don’t forget to apply through our website! We love seeing applications from passionate candidates who are ready to make a difference. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you on board!

    We think you need these skills to ace Lead Business Analyst - London Markets

    Business Analysis
    Agile Methodologies
    London Market Insurance Knowledge
    Underwriting Processes
    Bordereaux Management
    Policy Administration
    User Story Development
    Requirements Traceability
    Communication Skills
    Collaboration
    Azure DevOps
    BPMN 2.0
    UAT Support
    Problem-Solving Skills

    Some tips for your application 🫡

    Know Your Stuff: Before you start writing, make sure you understand the London Market inside out. Brush up on underwriting workflows and policy lifecycle processes so you can speak their language in your application.

    Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience with Agile environments and how it relates to the role. Show us why you're the perfect fit for the Lead Business Analyst position!

    Be Clear and Concise: When writing your user stories or any other part of your application, keep it clear and to the point. Use well-defined acceptance criteria to demonstrate your understanding of what’s needed in this role.

    Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!

    How to prepare for a job interview at Expleo

    ✨Know Your London Market Inside Out

    Before the interview, brush up on your knowledge of London Market operations, especially underwriting processes and policy lifecycle. Familiarise yourself with terms like delegated authority and bordereaux management, as these will likely come up in conversation.

    ✨Master User Stories and Acceptance Criteria

    Be prepared to discuss how you create clear and actionable user stories. Think about examples where you've defined acceptance criteria that align with business outcomes, and be ready to explain your approach to ensuring traceability throughout the SDLC.

    ✨Showcase Your Agile Experience

    Since this role requires strong experience in Agile environments, come equipped with specific examples of how you've applied Agile principles in past projects. Highlight your collaborative problem-solving skills and how you've worked closely with development teams and stakeholders.

    ✨Prepare for Scenario-Based Questions

    Expect scenario-based questions that test your ability to analyse ambiguity and drive clarity. Think of situations where you've had to refine requirements or manage stakeholder expectations, and be ready to share how you navigated those challenges.

    Lead Business Analyst - London Markets
    Expleo
    Location: London

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