At a Glance
- Tasks: Lead the design and delivery of product governance for a UK insurance client.
- Company: Dynamic consultancy firm focused on regulatory improvements in financial services.
- Benefits: Competitive day rate, hybrid working, and potential for extension.
- Other info: Engage with senior stakeholders and work on transformative projects.
- Why this job: Make a real impact in the insurance sector while developing your consulting skills.
- Qualifications: Experience in product governance and strong stakeholder management skills required.
The predicted salary is between 51750 - 63250 £ per year.
Overview
What are we looking for?
We are seeking an experienced Associate Consultant to lead the design and delivery of a number of critical product governance deliverables with a UK insurance client.
This is a hands-on delivery role requiring someone who can quickly understand regulatory expectations, engage stakeholders and produce high-quality frameworks, processes, templates and supporting documentation.
The successful candidate will work directly with senior client stakeholders and the wider programme team to deliver a defined set of regulatory and governance improvements.
Responsibilities
You will take ownership of the design, development and implementation of several Product Governance and Distribution Oversight deliverables, ensuring alignment to:
- FCA Consumer Duty requirements
- Product Oversight & Governance (POG) expectations
- Fair Value Assessment requirements
- Distribution Oversight obligations
- Internal governance and control framework requirements
This is not a BAU governance role.
We're looking for someone who can work independently, challenge constructively, and rapidly convert requirements into practical and operationally effective governance solutions.
- Key Deliverables of the role
- Distribution Oversight
- Distributor Risk Assessment Framework
- Distributor Audit Procedure
- Distributor Audit Templates and Supporting Documentation
- Distribution Oversight Framework
- Consumer Duty & Customer Outcomes
- Customer Communication Risk Assessment
- Customer Communication Testing Framework and Templates
- Customer Journey Testing Framework and Templates
- Customer Outcome Monitoring Framework
- Product Governance
- Fair Value Assessment Framework and Procedure
• Product Change Process, including
- Change assessment templates
- Governance approval routes
- RACI and decision authorities
- Escalation pathways
Key Responsibilities
- Assess current state product governance and distribution oversight arrangements.
- Design practical governance frameworks, controls and monitoring processes.
- Develop procedures, templates, guidance documents and supporting materials.
- Facilitate workshops with business, compliance, risk and operational stakeholders.
- Translate regulatory requirements into workable business processes.
- Establish customer outcome monitoring approaches and governance reporting.
- Support implementation and embedding of new governance processes.
- Produce clear, audit-ready documentation suitable for regulatory scrutiny.
- Track delivery of actions and support programme governance activities.
Essential skills
Essential Experience
- We are particularly interested in candidates who have delivered similar work within:
- Insurance
- Financial Services
- Consumer Duty programmes
- Conduct Risk programmes
- Product Governance transformations
- Distribution Oversight reviews
You should be able to demonstrate experience of
- FCA Consumer Duty implementation
- Product Governance and Product Oversight & Governance frameworks
- Fair Value Assessments (FVA)
- Customer outcome monitoring
- Distribution and third-party oversight
- Governance framework design
- Process mapping and procedure development
- Workshop facilitation and stakeholder management
Essential Skills
- Strong regulatory knowledge within UK Financial Services.
- Excellent document writing and framework development capability.
- Ability to work independently with limited supervision.
- Strong stakeholder management across 1st and 2nd Line functions.
- Structured problem-solving and analytical skills.
- Strong Power Point, Word and Excel capability.
- Experience producing governance documentation for senior stakeholders and regulators.
Desirable Experience
- Insurance sector experience.
- Experience working within Consumer Duty remediation or enhancement programmes.
- Knowledge of delegated authority or intermediary distribution models.
- Consulting experience.
- Experience operating within large transformation programmes.
- What do I need before I apply
Engagement Details
- Location: Hybrid (UK)
- Start Date: Immediate
- Duration: Initial 3-4 month engagement (potential extension)
- Day Rate: Up to £550 per day
Interview Process
Candidates must be available to participate in
- An initial interview with Moorhouse
- A subsequent interview with the client
Associate Consultant - Product Governance & Consumer Duty Delivery in London employer: Expleo
As a leader in Quality Engineering, we offer an inspiring and collaborative work environment where innovation thrives. Our commitment to employee growth is evident through the Expleo Academy, providing accredited training courses that empower our team to expand their skills and take on exciting projects. Located in a vibrant area, we foster a culture of inclusivity and support, ensuring that every individual can contribute meaningfully while challenging the status quo.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Consultant - Product Governance & Consumer Duty Delivery in London
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We think you need these skills to ace Associate Consultant - Product Governance & Consumer Duty Delivery in London
Some tips for your application 🫡
Show Off Your Academic Aces:In the financial controlling game, grades and relevant certifications can make a significant difference. Be sure to highlight your academic achievements, like finance-related coursework and any professional certifications you’ve got on your CV that show you’re clued up in this area. It’s all about demonstrating that you’re not just good at numbers but also know your stuff!
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How to prepare for a job interview at Expleo
✨Get Hands-On with Financial Tools
Being in financial controlling means you’ll likely be working with various software like Excel, Power BI, or even SAP. Make sure you brush up on these tools and prepare to discuss your experience using them. Being able to reference specific projects or analyses where you employed these programs will definitely give you an edge.
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As this is a temporary position, the interviewers will want to see that you can hit the ground running. Be sure to highlight any previous short-term roles or projects where you successfully adapted to new environments quickly – this will showcase your readiness to tackle challenges head-on.
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