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- Tasks: Lead data analysis and collaborate with teams to enhance Microsoft Dynamics 365 Customer Insights.
- Company: Dynamic company focused on commercial insurance and innovative technology solutions.
- Benefits: Collaborative environment, skill development opportunities, and competitive benefits.
- Why this job: Make a real impact in the insurance sector while working with cutting-edge technology.
- Qualifications: Experience in B2B sales and proficiency in Microsoft Dynamics 365 Customer Insights.
- Other info: Inclusive workplace committed to equal opportunities and supporting all employees.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Seeking a commercially minded professional who has Microsoft Dynamics 365 Customer Insights - Journeys knowledge and insurance expertise. The ideal candidate will combine understanding of complex insurance sales or event management cycles with proficiency in Microsoft solutions (e.g. Dynamics 365) to drive conversations between client technical and marketing/commercial teams. This role supports high-value and long-cycle commercial insurance business, focusing on vehicle and marine sectors rather than retail.
Responsibilities
- Lead the data analysis to generate actionable insights that improve business processes.
- Collaborate with marketing/commercial and development teams to formulate requirements.
- Map complex user journeys.
- Partner with business development teams to enhance Microsoft Dynamics 365 Customer Insights utilization and data-driven decision‑making.
- Supports product innovation.
Essential skills
- Strong grasp of long‑cycle B2B sales.
- Proficiency with Microsoft solutions — particularly Microsoft Dynamics 365 Customer Insights - Journeys.
- Excellent communication and stakeholder management skills.
Experience
- Demonstrated experience in commercial insurance, ideally with vehicle, marine, or high‑value asset clients.
Benefits
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges.
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects.
- Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses.
- Competitive company benefits.
- Always working as one team, our people are not afraid to think big and challenge the status quo.
As a Disability Confident Committed Employer we have committed to:
- Ensure our recruitment process is inclusive and accessible.
- Communicating and promoting vacancies.
- Offering an interview to disabled people who meet the minimum criteria for the job.
- Anticipating and providing reasonable adjustments as required.
- Supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive.
Functional Analyst (Microsoft Dynamics 365 Customer Insights - Journeys) employer: Expleo
Contact Detail:
Expleo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Functional Analyst (Microsoft Dynamics 365 Customer Insights - Journeys)
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance and Microsoft Dynamics space. Attend industry events or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or case studies that highlight your experience with Microsoft Dynamics 365 and your understanding of complex sales cycles. This will give you an edge when chatting with potential employers.
✨Tip Number 3
Prepare for those interviews! Research the company and its culture, especially their approach to commercial insurance. Be ready to discuss how your background aligns with their needs, particularly in vehicle and marine sectors.
✨Tip Number 4
Apply through our website! We love seeing applications directly from passionate candidates. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Functional Analyst (Microsoft Dynamics 365 Customer Insights - Journeys)
Some tips for your application 🫡
Know Your Stuff: Make sure you really understand Microsoft Dynamics 365 Customer Insights - Journeys and how it fits into the insurance world. We want to see your knowledge shine through in your application!
Tailor Your Application: Don’t just send a generic CV and cover letter. We love it when candidates tailor their applications to highlight relevant experience in commercial insurance and B2B sales. Show us why you're the perfect fit!
Show Off Your Communication Skills: Since this role involves collaborating with various teams, make sure your written application reflects your excellent communication skills. We want to see how you can connect with both technical and commercial folks!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Expleo
✨Know Your Dynamics
Make sure you brush up on your Microsoft Dynamics 365 Customer Insights - Journeys knowledge. Familiarise yourself with its features and how it can be applied in the insurance sector, especially in vehicle and marine contexts. This will help you speak confidently about how you can leverage the platform to drive business insights.
✨Understand the Sales Cycle
Since this role focuses on long-cycle B2B sales, take some time to understand the intricacies of commercial insurance sales. Be prepared to discuss how you can map complex user journeys and improve processes based on your insights. Showing that you grasp these cycles will set you apart.
✨Communicate Effectively
Strong communication skills are essential for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts with non-technical stakeholders. Think about examples from your past experiences where you successfully collaborated with marketing or development teams.
✨Showcase Your Problem-Solving Skills
Be ready to demonstrate how you've used data analysis to generate actionable insights in previous roles. Prepare specific examples that highlight your ability to enhance decision-making processes and support product innovation. This will show that you can add real value to their team.
