At a Glance
- Tasks: Analyse gas turbine performance and provide actionable insights to airline customers.
- Company: Join a leading tech company focused on innovative data solutions for global clients.
- Benefits: Enjoy competitive benefits, training opportunities, and a collaborative work environment.
- Other info: Be part of a dynamic team that encourages creativity and challenges the norm.
- Why this job: Make a real impact in aviation by transforming data into intelligence for better operations.
- Qualifications: Degree in Engineering, Science, or IT; strong IT skills and teamwork abilities required.
The predicted salary is between 50000 - 60000 £ per year.
We are offering a challenging and rewarding position to support the Data & Information team in Service Operations. The Data & Information team works with Big Data and digital technologies to give our customers greater control of their operations. Through actionable intelligence, we empower our customers to make the shift from reactive, rapid-response operations, to become more efficient, better at risk management, a better planned and predictable business.
The primary role of the EHM Service Delivery team is to provide asset control and intelligence solutions to Rolls-Royce customers around the world. Our high integrity control systems capture and manage equipment data which our analysis solutions transform into actionable information that are delivered to the right people at the right time. Our Service Delivery Engineers play a key role in Service Operations by providing high quality engineering insight in support of diagnosing & managing emerging asset issues in the Civil Airlines fleet. This is an opportunity to join the back office delivery team to work on maintaining our EHM capability & responsiveness.
Responsibilities
- Analyse gas turbine performance & mechanical data using latest EHM tools & techniques to diagnose and record potential anomalies in asset operation.
- Maintain equipment configuration and ensure data is received and correctly processed.
- Provide airline customers with short term troubleshooting advice and longer-term fleet management information.
- Support Airline customer training as required.
- Work closely with airline customers and the wider RR community to continually evolve & improve our EHM service.
Experience
- An Engineering, Science, or IT based degree.
- Numerate with strong IT skills, able to work under pressure and meet tight deadlines, self-motivated, able to adjust to different ways of working in a changing environment.
- Strong interpersonal and communication skills.
- Experience of EHM service delivery, engine performance, service engineering or closely related role.
- Positive attitude to work, strong team working skills and ethical behavior, being able to work with minimum supervision.
Benefits
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges.
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects.
- ExpleoAcademy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses.
- Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
- Always working as one team, our people are not afraid to think big and challenge the status quo.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
EHM Service Delivery Lead employer: Expleo
At Rolls-Royce, we pride ourselves on being an excellent employer, offering a collaborative and innovative work culture that empowers our employees to thrive. As an EHM Service Delivery Lead, you will have access to extensive training through ExpleoAcademy, competitive benefits, and the opportunity to work on cutting-edge technology projects that make a real impact in the aviation industry. Join us in a dynamic environment where your contributions are valued, and you can grow both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land EHM Service Delivery Lead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Rolls-Royce on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into EHM service delivery. Brush up on your knowledge of gas turbine performance and mechanical data analysis. Show them you’re not just a candidate, but a future asset to their team!
✨Tip Number 3
Practice your communication skills! Since strong interpersonal skills are key, try mock interviews with friends or family. Get comfortable explaining complex concepts in simple terms – it’ll impress the interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace EHM Service Delivery Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the EHM Service Delivery Lead role. Highlight your engineering background, IT skills, and any relevant experience in service delivery or engine performance.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about this role and how you can contribute to our Data & Information team. Share specific examples of your past achievements that align with the responsibilities outlined in the job description.
Showcase Your Soft Skills:Don’t forget to mention your strong interpersonal and communication skills! We value team players who can work well under pressure, so give us examples of how you've successfully collaborated in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get you on board with our amazing team!
How to prepare for a job interview at Expleo
✨Know Your Data
Make sure you brush up on your knowledge of gas turbine performance and mechanical data. Familiarise yourself with the latest EHM tools and techniques, as you'll likely be asked to discuss how you would analyse and diagnose potential anomalies in asset operations.
✨Showcase Your Communication Skills
Since this role involves working closely with airline customers, it's crucial to demonstrate your strong interpersonal skills. Prepare examples of how you've effectively communicated complex information in the past, especially in high-pressure situations.
✨Emphasise Teamwork
Highlight your ability to work collaboratively within a team. Share experiences where you’ve successfully contributed to a team project or helped improve processes, as this aligns with the company's focus on collaborative working environments.
✨Be Ready for Problem-Solving
Prepare for scenario-based questions that test your troubleshooting abilities. Think of specific instances where you provided short-term advice or long-term solutions in a similar context, showcasing your analytical skills and proactive approach.
