Application & Support Engineer in Stevenage

Application & Support Engineer in Stevenage

Stevenage Full-Time 35806 - 43762 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Provide technical support, training, and consultancy for Building Management Systems.
  • Company: Join a dynamic team in Hitchin with a focus on innovation.
  • Benefits: Structured mentoring, career progression, and collaborative work environment.
  • Other info: Opportunity to work with international teams and develop expertise.
  • Why this job: Kickstart your career in a customer-facing technical role with real impact.
  • Qualifications: Degree or apprenticeship in Control Systems, Automation, or related fields.

The predicted salary is between 35806 - 43762 £ per year.

We are looking for an enthusiastic and technically minded Application & Support Engineer to join our growing team in Hitchin.

This is an excellent opportunity for someone with early-career experience in Building Management Systems (BMS), SCADA or control systems who is looking to develop their expertise in a customer-facing technical role.

You will work closely with experienced engineers and international teams, receiving structured mentoring and training before progressing into a role that combines technical support, consultancy, customer training, commissioning support and pre-sales activities.

Provide technical support to customers via telephone, remote access and occasional site visits.

Deliver user training and technical workshops to customers and stakeholders.

Support commissioning, integration and implementation activities.

Assist customers with troubleshooting, diagnostics and issue resolution.

Participate in technical consultancy activities during customer projects.

Support the sales function through technical demonstrations and proof-of-concept activities.

Work collaboratively with engineering and product development teams to test and validate software releases.

Produce and maintain technical documentation, user guides and knowledge articles.

Build and maintain strong working relationships with customers and internal stakeholders.

Contribute to continuous improvement initiatives and best practice development.

Degree, Apprenticeship or equivalent qualification in: Control Systems Engineering Automation Engineering Mechatronics Electrical Engineering Building Services Engineering

Application & Support Engineer in Stevenage employer: Expleo UK LTD

Join our dynamic team in Hitchin as an Application & Support Engineer, where you'll benefit from a supportive work culture that prioritises employee growth and development. With structured mentoring and training opportunities, you'll enhance your skills in Building Management Systems while collaborating with experienced engineers and international teams. Our commitment to continuous improvement and strong customer relationships makes us an excellent employer for those seeking a meaningful and rewarding career in a technical role.

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Contact Details:

Expleo UK LTD Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Application & Support Engineer in Stevenage

Get Involved in Control Systems Communities

Dive into control systems forums and relevant LinkedIn groups to showcase your expertise. Engage in discussions, answer questions, and share your knowledge—this can help us get noticed by potential employers looking for someone just like you!

Attend Industry Conferences and Workshops

Join conferences or workshops specifically tailored to control systems engineering, like the IEEE conference. These events are goldmines for networking with industry leaders and might just lead us to that perfect role at Expleo UK LTD.

Get Practical Experience Through Projects

Start or contribute to projects that highlight your control systems skills. Whether it’s a simulated environment or real-world application, having tangible results will give us a huge edge when chatting with Expleo UK LTD.

Choose Job Boards Wisely

Focus on niche job boards that specialise in engineering roles. Channels like Engineers.co or similar can help ensure that we’re not only applying to random jobs but targeting positions that align perfectly with our control systems engineering skills!

We think you need these skills to ace Application & Support Engineer in Stevenage

Building Management Systems (BMS)
SCADA
Control Systems
Technical Support
Customer Training
Commissioning Support
Troubleshooting

Some tips for your application 🫡

Highlight Your Technical Skills:When applying for the Application & Support Engineer role, make sure to showcase your technical expertise in control systems. Be specific about the software and programming languages you’ve worked with—mention anything from MATLAB to PLC programming. This will help us see your proficiency in the tools that are essential for the job.

Quantify Your Achievements:In the engineering world, numbers speak volumes! Use your CV to quantify your achievements—whether it’s a percentage improvement in system efficiency or successful project completions under budget. This will not only make your application stand out but also showcase your problem-solving capabilities to us.

Tailor Your Cover Letter:Don’t hesitate to get personal in your cover letter! Talk about why you’re passionate about control systems engineering and how your previous experiences have prepared you for this role at Expleo UK LTD. We want to see your genuine interest and motivation to contribute to our projects.

Professional Documentation:For a full-time role, ensure that your application documents are professional and well-structured. Include a clear CV format and cover letter that highlights key projects or systems you've worked on. Don’t forget to mention any relevant certifications or training that would make you a valuable addition to us at Expleo UK LTD.

How to prepare for a job interview at Expleo UK LTD

Brush Up on Control Systems Concepts

Make sure we're up to speed with control systems theory—think stability analysis, PID tuning, and state-space representation. Revising these fundamentals will help us answer technical questions more confidently and demonstrate our expertise during the interview.

Familiarise Yourself with Simulation Tools

Get hands-on with popular simulation tools like MATLAB/Simulink or LabVIEW. A lot of interviews might include technical assessments or practical tasks to gauge our understanding of system modelling and control design using these tools, so being proficient could really set us apart.

Be Ready for Problem-Solving Scenarios

We should expect scenario-based questions where we'll have to solve real-world control system challenges. Practising how to approach problems logically and articulately will help us show our analytical thinking to the interviewer at Expleo UK LTD.

Show Your Passion for Engineering

As this role is full-time, it's crucial we convey our genuine enthusiasm for control systems engineering. Sharing personal projects or experiences where we tackled interesting engineering tasks can illustrate our commitment and eagerness to contribute to the team at Expleo UK LTD.