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- Tasks: Deliver exceptional service and resolve client queries in a luxury environment.
- Company: Dynamic customer service company focused on modern luxury experiences.
- Benefits: Hybrid working model, competitive salary, and opportunities for personal growth.
- Why this job: Be the voice of luxury and make a real difference in client satisfaction.
- Qualifications: Client-facing experience and a strong client-first mindset.
- Other info: Initial training on-site with flexible working options thereafter.
The predicted salary is between 28800 - 43200 £ per year.
A customer service company based in the UK is seeking a Client Experience Advisor to provide exceptional service and be the voice of modern luxury. The role involves resolving client queries, communicating through various channels, and supporting client satisfaction.
Successful candidates will have a client-first mindset and experience in client-facing roles. This position follows a hybrid working model, with initial training required on-site.
Luxury Client Experience Advisor - Hybrid Role in Coventry employer: Expleo UK LTD
Contact Detail:
Expleo UK LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Client Experience Advisor - Hybrid Role in Coventry
✨Tip Number 1
Network like a pro! Reach out to people in the luxury sector, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream role.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, make sure you can clearly express why you’re the perfect fit for the Client Experience Advisor role. We want to hear your passion for client satisfaction and modern luxury!
✨Tip Number 3
Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly and express your interest in working with them. We appreciate initiative and it could set you apart from other candidates.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We believe that a little courtesy can make a big difference in the hiring process.
We think you need these skills to ace Luxury Client Experience Advisor - Hybrid Role in Coventry
Some tips for your application 🫡
Show Your Client-First Mindset: When writing your application, make sure to highlight your client-first mindset. Share specific examples of how you've gone above and beyond for clients in previous roles. We want to see that you truly understand what exceptional service looks like!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Luxury Client Experience Advisor role. Mention how your skills and experiences align with the job description. This shows us that you’re genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as this is key in a client-facing role. Remember, clarity is crucial!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy and ensures your application goes directly to us. Plus, it shows you’re tech-savvy, which is a bonus in today’s digital world!
How to prepare for a job interview at Expleo UK LTD
✨Know Your Luxury Brands
Familiarise yourself with the luxury brands the company represents. Understand their values, products, and customer service standards. This knowledge will help you demonstrate your passion for modern luxury during the interview.
✨Showcase Your Client-First Mindset
Prepare examples from your past experiences where you prioritised client satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight how you resolved client queries effectively.
✨Practice Communication Skills
Since the role involves communicating through various channels, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video calls to simulate the hybrid working environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client experience and their expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
