We are seeking an experienced Senior Business Analyst to support complex payments, banking and technology transformation initiatives. This role requires a hands‑on Business Analyst who can confidently bridge the gap between business and technology teams, drive complex change initiatives and work effectively within Agile delivery environments. You will collaborate with a wide range of stakeholders, contribute to strategic programmes and help shape innovative solutions that deliver measurable business value.
Responsibilities
- Lead business analysis activities across complex payments and technology transformation initiatives.
- Elicit, analyse and document business requirements, user stories and acceptance criteria to support Agile delivery teams.
- Facilitate workshops and collaborate with business, technical and third‑party stakeholders to drive solution design and process improvement.
- Support strategic programmes including payment platform migrations, banking and payment provider integrations, payment processing enhancements, card payment capabilities and service expansion initiatives.
- Analyse current and future‑state processes, identify opportunities for optimisation and contribute to delivering value‑driven solutions.
- Communicate complex business and technical concepts clearly to both technical and non‑technical audiences.
- Build strong stakeholder relationships, manage challenging discussions and represent the business in engagements with external partners and suppliers.
- Contribute to successful project delivery through effective management of priorities, risks, dependencies and requirements throughout the project lifecycle.
Essential Skills
- Strong stakeholder management, workshop facilitation and communication skills.
- Excellent analytical and problem‑solving abilities.
- Ability to influence stakeholders and work effectively across business, technical and third‑party teams.
- Self‑motivated, proactive and able to manage competing priorities in a fast‑paced environment.
- Ability to communicate complex concepts clearly to both technical and non‑technical audiences.
Experience
- Proven experience as a Business Analyst delivering complex technology‑focused projects.
- Strong technical delivery experience with the ability to understand integrations, systems and business processes.
- Experience working within Agile delivery environments.
- Proven ability to write and refine user stories and requirements for technical delivery teams.
- Payments industry experience, including BACS, Faster Payments, CHAPS or card payments.
- Financial Services or Banking experience.
- Experience with payment platform migrations or banking integrations.
- Knowledge of SAP or ERP platforms.
Benefits
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges.
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects.
- ExpleoAcademy – enables you to acquire and develop the right skills by delivering a suite of accredited training courses.
- Competitive company benefits.
- Always working as one team, our people are not afraid to think big and challenge the status quo.
Disability and Equality
- As a Disability Confident Committed Employer we have committed to:
- Ensure our recruitment process is inclusive and accessible.
- Communicating and promoting vacancies.
- Offering an interview to disabled people who meet the minimum criteria for the job.
- Anticipating and providing reasonable adjustments as required.
- Supporting any existing employee who acquires a disability or long‑term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive.
Business Analyst in Milton Keynes employer: Expleo Group
Expleo Group is an excellent employer that fosters a collaborative work culture, encouraging innovation and creativity among its employees. Located in Preston, the company offers competitive benefits, professional development opportunities, and a supportive environment for growth, making it an ideal place for those looking to make a meaningful impact in the automotive engineering sector.
