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- Tasks: Analyse and improve insurance underwriting processes using Microsoft Dynamics 365 CRM.
- Company: Dynamic insurance firm focused on innovation and collaboration.
- Benefits: Inclusive workplace, skill development, and exciting projects.
- Why this job: Make a real impact in the insurance sector while working with cutting-edge technology.
- Qualifications: Experience in insurance underwriting and Microsoft Dynamics 365 CRM required.
- Other info: Join a supportive team that values diversity and empowers all employees.
The predicted salary is between 45000 - 55000 £ per year.
Seeking a Business Analyst with Microsoft Dynamics 365 CRM expertise, Agile delivery experience, and insurance domain knowledge. The ideal candidate will bring experience with insurance underwriting processes and the ability to translate complex business processes into clear, actionable requirements for Dynamics 365 solution. This role works closely with business, technical, and vendor stakeholders to support high‑value, long‑cycle insurance business, with a focus on marine insurance.
Responsibilities
- Lead analysis of business processes and data to identify improvement opportunities across insurance underwriting journeys.
- Elicit, analyse, and document business requirements, translating underwriting and commercial insurance processes into requirements for Dynamics 365 CRM (D365) within an Agile delivery framework.
- Collaborate with commercial, operations, and development teams as part of cross‑functional Agile teams to ensure requirements align with business objectives.
- Map complex end‑to‑end user journeys, including underwriting decision flows and policy lifecycle processes.
- Act as a bridge between business stakeholders and technical teams, ensuring clear communication and shared understanding.
- Support D365 CRM enhancement initiatives by validating requirements, supporting testing, and ensuring solutions meet business needs.
- Identify and recommend opportunities for product and process improvement.
Qualifications
- BCS Business Analysis International Diploma (or equivalent).
Essential Skills
- Strong understanding of long‑cycle B2B insurance sales and underwriting decision‑making.
- Hands‑on experience with Microsoft Dynamics 365 CRM, including translating business needs into system requirements.
- Demonstrated ability to translate complex business processes into clear, structured requirements and user stories.
- Excellent stakeholder management, communication, and facilitation skills, with the confidence to work across business and technical teams.
Experience
- Experience working on commercial insurance lines, ideally vehicle, marine, or other high‑value asset insurance.
- Proven experience as a Business Analyst within the insurance sector, with strong knowledge of underwriting processes.
Benefits
- Collaborative working environment – we stand shoulder to shoulder with our clients and our peers through good times and challenges.
- We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects.
- Always working as one team, our people are not afraid to think big and challenge the status quo.
Disability Confident Committed Employer
As a Disability Confident Committed Employer we have committed to:
- Ensure our recruitment process is inclusive and accessible.
- Communicating and promoting vacancies.
- Offering an interview to disabled people who meet the minimum criteria for the job.
- Anticipating and providing reasonable adjustments as required.
- Supporting any existing employee who acquires a disability or long‑term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people.
We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. We treat everyone fairly and equitably across the organisation, including providing any additional support and adjustments needed for everyone to thrive.
Business Analyst – Insurance Underwriting employer: Expleo Group
Contact Detail:
Expleo Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst – Insurance Underwriting
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors. Attend industry events or webinars where you can meet potential employers and showcase your skills. Remember, it’s all about who you know!
✨Tip Number 2
Prepare for those interviews by practising common questions related to business analysis and insurance underwriting. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experience clearly and confidently.
✨Tip Number 3
Showcase your expertise with Microsoft Dynamics 365 CRM during interviews. Bring examples of how you've translated complex business processes into actionable requirements. This will demonstrate your hands-on experience and understanding of the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you that Business Analyst role!
We think you need these skills to ace Business Analyst – Insurance Underwriting
Some tips for your application 🫡
Know Your Stuff: Make sure you understand the insurance underwriting processes and Microsoft Dynamics 365 CRM inside out. We want to see how your experience aligns with our needs, so don’t hold back on showcasing your skills!
Tailor Your Application: When applying, customise your CV and cover letter to highlight your relevant experience in the insurance sector and Agile delivery. We love it when candidates show us they’ve done their homework and understand what we’re all about.
Be Clear and Concise: In your written application, aim for clarity. Use straightforward language to explain complex business processes and requirements. Remember, we’re looking for someone who can bridge the gap between technical and business teams!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Expleo Group
✨Know Your Dynamics 365 Inside Out
Make sure you’re well-versed in Microsoft Dynamics 365 CRM. Brush up on how it integrates with insurance underwriting processes, and be ready to discuss specific examples of how you've used it to translate business needs into system requirements.
✨Master the Insurance Underwriting Process
Familiarise yourself with the intricacies of marine insurance and other high-value asset insurance. Be prepared to explain how you’ve previously identified improvement opportunities in underwriting journeys and how that experience can benefit the company.
✨Showcase Your Agile Experience
Since this role involves working within an Agile framework, come equipped with examples of your past Agile projects. Highlight your role in cross-functional teams and how you’ve successfully collaborated with both technical and business stakeholders.
✨Prepare for Stakeholder Management Questions
Expect questions about your communication and facilitation skills. Think of scenarios where you acted as a bridge between business and technical teams, ensuring everyone was on the same page. This will demonstrate your ability to manage stakeholder expectations effectively.