Country Manager

Are you ready for a new challenge? Expert is a tech start-up that has developed a digital platform allowing customers to book any service anytime anywhere with a simple tap of an App. We want to revolutionise and change the way people book services.

We require a passionate driven Country Manager to run Expert operations in London and the rest of the UK.

Job Role

• Coordinate daily business operations, ensuring organisational excellence.
• Help management implement organisational objectives, strategies, policies and tactics.
• Drive the business of the UK organisation with responsibility for sales and operations.
• Manage key outsourced and insourced business-critical functions.
• Define and identify new opportunities to drive commercial growth in the region.
• Provide development, coordination and oversight of:

• Superior customer service protocols, maintaining professional relationships with team members and clients, with a commitment to quality service.
• Ensuring that App services are delivered to the highest standards and customers are fully satisfied with the service.
• Ensuring that service partners meet consumer demand, making decisions on the number of onboarding partners.
• Training and monitoring of your team members to ensure company objectives are met.

Qualities:

• Passion: Someone who is incredibly passionate about people and business. Innovative communicator who is focused and driven to help conceive and build key international strategic expansion with a sense of fun and teamwork.
• Power of Persuasion: You must have the power of persuasion and the intelligence to recognise opportunities, as you will be consistently working on deals, therefore, this job requires a lot of patience, a lot of listening skills, and lots of charm.
• Think strategically: This role is about trying effective strategies in an effort to find some new angles that would make everything fit together.
• Execution: It is your responsibility to ensure strategies are executed well and goals are reached.
• Completing Priorities Simultaneously: You are responsible to define and drive expansion into new marketplaces and lead features for customers in new countries.
• Solve Ambiguous Problems: Sound business judgment and creative problem-solving skills. You need to be able to think fast and be capable of breaking down and solving complex problems.
• Flexibility: This role will require flexibility beyond working hours. Last minute problems and travel are part and parcel of this position.

Requirements

• You have studied business administration, economics, or another business-related degree.
• You have already completed internships in start-ups, consulting, or business development.
• You have exceptional hands-on mentality.
• You are highly ambitious and equipped with an entrepreneurial mind-set.
• You enjoy working independently and having lots of responsibility.

Benefits

• Work in the fast-paced environment of an early-stage start-up that is growing.
• A very entrepreneurial atmosphere and the opportunity to gain insights into different business areas.
• Steep learning curve and daily collaboration with our co-founders.
• Once in a lifetime experience.
• Excellent salary package.
• Room to grow in the organisation.