At a Glance
- Tasks: Manage key accounts in the road safety tech sector and drive customer satisfaction.
- Company: Leading road safety technology company focused on AI solutions for passenger transport.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on customer success and innovation.
- Why this job: Make a real impact by enhancing road safety and building strong customer relationships.
- Qualifications: 5+ years in account management with B2B software experience; telematics knowledge preferred.
The predicted salary is between 40500 - 49500 £ per year.
Our client is a leading road safety technology company building AI solutions for the passenger transport sector. Their platform analyses driving data to predict risk days before incidents happen and gives drivers real-time coaching in the cab. We are looking for an experienced Senior Account Manager to look after and grow the European bus and coach customers, with a primary focus on the UK. This is a post-sale, relationship-led role, not a new-business sales position.
You will own existing customers through the full lifecycle, building trusted relationships from depot operations teams through to C-level executives. You will make sure customers get real value from the platform, which leads to strong renewals and natural growth.
Key Responsibilities
- Account Ownership: Act as the main point of contact for key European bus and coach customers, managing multiple accounts and priorities at once. Drive adoption, satisfaction and long-term retention.
- Customer Value & Adoption: Understand each operator's safety goals. Make sure the platform is embedded across depots, routes, and teams.
- Renewals & Account Growth: Manage renewals and contract negotiations. Identify where existing customers would benefit from expanding to new depots, routes or products.
- Cross-Functional Advocacy: Partner with Product, Support and Finance to represent the customer's voice and resolve issues quickly.
- Account Planning: Maintain accurate account plans and renewal forecasts in Salesforce.
Key Requirements
- MUST: 5+ years in strategic or enterprise account management, with a track record of high retention and renewals and growth within existing accounts.
- MUST: B2B software / SaaS account management experience required, ideally in telematics. Experience in the bus and coach industry is a strong advantage.
- Strong presentation and negotiation skills, with the ability to build trusted relationships at all levels, including C-suite.
- Experience working with cross-functional and global teams.
- Proficient in Salesforce and MS Office.
- Bachelor's degree or equivalent practical experience.
Senior Account Manager employer: Expert Executive Recruiters (EER Global)
As an international supplier of high-quality nutritional and functional ingredients, our client offers a dynamic work environment in Greater Manchester that fosters innovation and collaboration. Employees benefit from a supportive culture that prioritises professional growth, with opportunities to engage directly with leading manufacturers in the health supplement sector. The company values proactive sales strategies and provides comprehensive training, ensuring that team members are well-equipped to succeed in their roles while contributing to meaningful advancements in health and wellness.
Contact Details:
Expert Executive Recruiters (EER Global) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Manager
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Senior Account Manager at Expert Executive Recruiters (EER Global), presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Expert Executive Recruiters (EER Global). Tailor your message to explain why you’re drawn to them and how you can contribute as a Senior Account Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Senior Account Manager
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Expert Executive Recruiters (EER Global):When writing your cover letter, make sure to tailor your message specifically for Expert Executive Recruiters (EER Global). Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Expert Executive Recruiters (EER Global)
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Expert Executive Recruiters (EER Global) that you understand the role and can hit the ground running in the sales game.
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Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Expert Executive Recruiters (EER Global) that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Expert Executive Recruiters (EER Global)’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
