Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Maintain and repair chillers, HVAC systems, and more at customer sites.
- Company: Join a leading service provider with a focus on customer satisfaction.
- Benefits: Competitive pay, travel opportunities, and ongoing training.
- Why this job: Be the go-to tech expert and build strong customer relationships.
- Qualifications: Experience in a technician role and excellent problem-solving skills.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
The role involves maintaining, servicing, and repairing a range of equipment including chillers, heaters, HVAC systems, boilers, heat exchangers, and process cooling units.
Key Responsibilities
- Attend customer sites for maintenance, breakdowns, warranty, hire, and commissioning work
- Diagnose and repair equipment using hand tools, diagnostic software, and blueprints
- Build strong customer relationships and act as a trusted technical contact
- Work closely with Service Desk, Sales, and Operations to share insights and drive improvements
- Report on completed work orders and ensure accurate records in CRM systems
Skills and Experience
- Experience in a service or field-based technician role
- Strong customer service and communication skills
- Ability to troubleshoot and solve technical problems
- UK driving licence and willingness to cover nationwide sites
Field Service Technician in London employer: Expert Employment
Contact Detail:
Expert Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Technician in London
✨Tip Number 1
Get to know the company before your interview! Research their values, recent projects, and any news related to their field service operations. This will help us tailor our answers and show that we're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to troubleshooting and customer service. We can even role-play with a friend to build confidence and refine our responses.
✨Tip Number 3
Don’t forget to prepare some questions for them! Asking about their equipment, team dynamics, or future projects shows that we’re engaged and ready to contribute. Plus, it gives us a chance to assess if they’re the right fit for us.
✨Tip Number 4
Follow up after the interview! A quick thank-you email reiterating our interest can keep us fresh in their minds. It’s a simple way to show professionalism and enthusiasm for the Field Service Technician role.
We think you need these skills to ace Field Service Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with chillers, HVAC systems, and other relevant equipment. We want to see how your skills match the role, so don’t be shy about showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about field service work and how you’ve built strong customer relationships in the past. Keep it friendly and professional – we love a good story!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and repaired equipment in tricky situations. We’re looking for those who can think on their feet and tackle challenges head-on, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to get your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Expert Employment
✨Know Your Equipment
Make sure you brush up on the specific equipment mentioned in the job description, like chillers and HVAC systems. Familiarise yourself with common issues and repairs, as well as any diagnostic software you might encounter. This will show your technical prowess and readiness for the role.
✨Customer Service is Key
Since building strong customer relationships is crucial, prepare examples of how you've successfully interacted with clients in the past. Think about times when you resolved a customer's issue or went above and beyond to ensure their satisfaction. This will highlight your communication skills and customer-centric approach.
✨Demonstrate Problem-Solving Skills
Be ready to discuss specific technical problems you've faced and how you solved them. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your troubleshooting abilities effectively and show that you're capable of handling the challenges of the role.
✨Familiarise Yourself with CRM Systems
Since reporting and record-keeping are part of the job, it’s a good idea to have a basic understanding of CRM systems. If you’ve used any in previous roles, be prepared to talk about your experience. This will demonstrate your organisational skills and ability to keep accurate records, which is essential for the position.
