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- Tasks: Lead user research to shape digital products for Defence & Security clients.
- Company: Join a dynamic team focused on critical national security projects.
- Benefits: Enjoy a competitive salary, hybrid work model, and impactful assignments.
- Why this job: Make a difference in user experiences while working with top professionals.
- Qualifications: Active UK Security Clearance and proven user research experience required.
- Other info: Mentorship opportunities available for less experienced researchers.
The predicted salary is between 60000 - 84000 £ per year.
User Researcher6 months, Telford with 2 days/week in office, 365 per day – Umbrella only.
As a User Researcher, you will design services that enable users to manage their interactions with Government departments through live digital platforms. These services will encompass a broad spectrum of topics and user needs, requiring a strong user‐focused approach and expertise in user‐centric design.
Recent times have taught us that working remotely is a successful way of collaborating, but on occasion you will be asked to attend other locations in the UK for[d] short periods.
What you\’ll do:Work collaboratively with user researchers, interaction designers, content designers, service designers and performance analysts as well as software developers and policy teams to produce outstanding digital services.
Conduct research and engage with a diverse range of users to design intuitive experiences that address real challenges and meet their needs effectively.
Create high‐quality, compelling design concepts and artefacts such as personas, flows, service maps占and wireframes.
Design in an inclusive and accessible way.
Work in a multi‐disciplinary delivery team.
What you\’ll need:
Solid foundation in user‐centered design, from concept to final delivery.
Proficiency with tools, processes, and methods, and the ability to guide an agile delivery team.
Strong ability to understand and articulate the needs of both technical and business stakeholders clearly.
Skilled in managing stakeholder expectations and handling difficult discussions.
Experienced in creating rapid paper and digital prototypes.
This role requires client‐mandated travel for face‐to‐face team events for two days each month. Locations may vary from your base location.
All profiles will be reviewed against the required skills and experience. Due to the high number of applications Bedürfen we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to apply!
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User Researcher employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land User Researcher
✨Tip Number 1
Familiarise yourself with the Defence and Security sector. Understanding the specific challenges and user needs in this field will help you tailor your approach during interviews and discussions.
✨Tip Number 2
Network with professionals already working in user research within regulated industries. Attend relevant meetups or webinars to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your experience with both qualitative and quantitative research methods. Be ready to share specific examples of how you've derived actionable insights from complex datasets in previous roles.
✨Tip Number 4
Showcase your storytelling ability by preparing a compelling narrative around your past research projects. Highlight how your findings influenced decision-making and improved user experiences, especially in high-stakes environments.
We think you need these skills to ace User Researcher
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in user research, particularly within the public sector or regulated industries. Emphasise your skills in both qualitative and quantitative research methods, as well as any relevant tools you've used.
Craft a Compelling Summary: In your application, include a summary that clearly outlines your relevant experience, security clearance level, and preferred location. This will help the hiring team quickly understand your fit for the role.
Showcase Your Storytelling Skills: Since the role requires strong storytelling abilities, consider including examples of how you've presented findings to senior decision-makers. Highlight specific projects where your insights led to actionable changes.
Highlight Collaboration Experience: Mention your experience working in agile environments alongside designers, developers, and product owners. This will demonstrate your ability to advocate for user needs throughout the project lifecycle.
How to prepare for a job interview at Experis
✨Understand the Role and Requirements
Before your interview, make sure you thoroughly understand the responsibilities of a Lead User Researcher. Familiarise yourself with user research methods, especially in the context of Defence and Security, as well as the importance of UK Security Clearance.
✨Prepare Your Portfolio
Bring along examples of your previous work that showcase your experience in leading user research programmes. Highlight your ability to derive actionable insights from complex datasets and how you've presented these findings to senior stakeholders.
✨Practice Storytelling
Since strong storytelling is crucial for this role, practice presenting your research findings in a clear and engaging manner. Tailor your narrative to resonate with non-specialist audiences, demonstrating how your insights can influence decision-making.
✨Showcase Collaboration Skills
Be prepared to discuss your experience working in agile environments alongside designers, developers, and product owners. Emphasise your user-centred mindset and how you advocate for user needs throughout the project lifecycle.
