At a Glance
- Tasks: Support a digital forms engineering team in delivering user-centred digital journeys.
- Company: Join a dynamic team focused on high-impact digital services.
- Benefits: Competitive daily rate, flexible working, and opportunities for professional growth.
- Other info: Collaborate with diverse teams in a fast-paced Agile environment.
- Why this job: Make a real difference by shaping modern digital platforms used by thousands.
- Qualifications: Experience as a Business Analyst in complex digital environments is essential.
The predicted salary is between 30000 - 40000 € per year.
We are looking for a Technical Business Analyst to support a digital forms engineering team delivering complex, user centred digital form journeys on a large scale for our client. You will act as the bridge between business stakeholders, design, developers, QA and Architects translating user and policy requirements into clear, technically robust requirements that can be delivered by developers. The role is hands on, fast paced, and suited to someone comfortable working independently within an Agile delivery environment.
The platform enables the rapid creation of GDS compliant digital forms, with complex journeys delivered within structured 12-14 week delivery cycles. Forms are built primarily using JSON based templates, with data exports via APIs, XML, JSON, and CSV.
Key Responsibilities- Elicit, analyse, and document business, user, operational, and technical requirements.
- Translate policy intent and user needs into clear functional and non functional requirements.
- Produce system, integration, and high level design specifications suitable for developer implementation.
- Apply appropriate systems analysis techniques, including impact analysis and traceability.
- Support delivery of multiple digital journeys concurrently, prioritising effectively under time pressure.
- API & Systems Integration.
- Attend and actively contribute to technical discovery and design sessions with downstream system teams and architects.
- Support the creation and refinement of API and integration specifications required to connect the digital forms platform with new or existing services.
- Participate in defining and documenting required data elements and payload structures, API interaction patterns (synchronous and asynchronous), validation rules, error handling, and response behaviours.
- Understand and capture how submitted data will be consumed by downstream systems.
- Translate integration discussions into clear user stories, technical tasks, and acceptance criteria (JIRA).
- System, data, and integration documentation.
- Act as a translator between technical and non technical stakeholders, ensuring business intent, data needs, and platform constraints are clearly understood.
- Agile Delivery.
- Create, manage, and refine user stories, tasks, and epics in JIRA.
- Support backlog refinement, sprint planning, and prioritisation.
- Work closely with developers, testers, architects (solution and data), designers, and delivery managers.
- Support delivery end to end, from discovery through build, test, and release.
- Demonstrate flexibility in approach, adapting to delivery constraints while maintaining quality.
- Technical Collaboration.
- Comfortable reviewing JSON and XML based form configurations and data exports.
- Support schema definition, validation, and data modelling activities.
- Collaborate with engineers to resolve design, data, and integration challenges.
- Help ensure solutions are scalable, reusable, and aligned to platform and architectural constraints.
- Stakeholder Engagement.
- Lead workshops and requirement gathering sessions with business, policy, and operational stakeholders.
- Build and maintain strong working relationships across multidisciplinary teams.
- Manage expectations, navigate differing levels of technical knowledge, and handle conflict or ambiguity constructively.
- Act as a trusted advisor on what the digital forms platform can and cannot do.
- Communicate clearly and confidently, influencing decisions where required.
- Proven experience working as a Business Analyst or Technical Business Analyst in complex digital environments.
- Strong experience in requirements and analysis, including work across multiple workstreams or projects.
- Able to work independently, manage own workload, and deliver under pressure.
- Excellent communication skills, able to engage confidently with technical and non technical stakeholders.
- Strong experience using JIRA, including writing high quality user stories and defining clear tasks and acceptance criteria.
- Experience working closely with developers and engineering teams, testers / QA, solution and data architects, and business, policy, and operational stakeholders.
- Experience producing business requirements documentation, system, technical, and integration specifications.
- Comfortable reviewing and discussing JSON and XML.
- Experience working within an Agile delivery environment (Scrum and/or Kanban).
- Strong judgement, attention to detail, and decision making capability.
- Experience using Handlebars or similar templating technologies.
- Previous experience working with our client or other regulated/public sector environments.
- Good understanding of GDS Service Standard, design patterns, and accessibility considerations.
- Experience with data modelling, data capture, and data analysis.
- Familiarity with APIs and systems integration in large scale environments.
- Familiarity with structured delivery methods (e.g. RUP or similar lifecycle approaches).
- Clear, high quality requirements that developers can deliver with minimal ambiguity.
- Well structured JIRA backlogs supporting predictable delivery across multiple forms.
- Pragmatic design and requirements decisions aligned to GDS standards and delivery constraints.
- Strong working relationships across engineering, design, and business teams.
- Digital forms delivered on time, meeting user needs, accessibility standards, and downstream integration requirements.
- Work on high impact digital services used by hundreds of thousands of users.
- Be part of a multi-disciplinary digital design team delivering real transformation.
- Influence the evolution of a modern, reusable digital forms platform.
- Balance of autonomy, responsibility, and technical depth.
- Opportunity to shape outcomes in a fast moving, delivery focused environment.
Technical BA CGEMJP00340611 in Telford employer: Experis
Join a dynamic team in Telford as a Technical Business Analyst, where you'll play a crucial role in delivering impactful digital services that enhance user experiences. Our collaborative work culture fosters innovation and growth, providing you with opportunities to influence the development of a modern digital forms platform while working alongside talented professionals in an Agile environment. Enjoy the flexibility of a hybrid work model, competitive rates, and the chance to contribute to meaningful projects that serve hundreds of thousands of users.
StudySmarter Expert Advice🤫
We think this is how you could land Technical BA CGEMJP00340611 in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to the Technical Business Analyst role. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Showcase your skills with a portfolio! If you've worked on relevant projects, create a simple online portfolio to demonstrate your expertise in digital forms and Agile environments. This can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Technical BA CGEMJP00340611 in Telford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Technical Business Analyst role. Highlight your experience with digital environments, Agile methodologies, and any relevant technical skills like JSON or XML. We want to see how you fit into our team!
Showcase Your Communication Skills:Since this role involves liaising between technical and non-technical stakeholders, it's crucial to demonstrate your communication prowess. Use clear examples in your application that show how you've successfully navigated complex discussions in the past.
Highlight Your Problem-Solving Abilities:We love candidates who can think on their feet! Share instances where you've made pragmatic decisions under pressure or resolved conflicts within teams. This will show us you're ready for the fast-paced environment we thrive in.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes tracking your application a breeze!
How to prepare for a job interview at Experis
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of JSON, XML, and APIs. Be ready to discuss how you've used these technologies in past projects. The interviewers will want to see that you can translate technical requirements into user-friendly language.
✨Master the Agile Mindset
Since this role is all about working in an Agile environment, be prepared to talk about your experience with Scrum or Kanban. Share specific examples of how you've managed backlogs in JIRA and how you prioritised tasks under pressure.
✨Showcase Your Stakeholder Skills
This position requires strong communication skills, so think of examples where you've successfully engaged with both technical and non-technical stakeholders. Highlight how you've led workshops or requirement gathering sessions to bridge gaps between teams.
✨Be Ready for Real-World Scenarios
Expect scenario-based questions that test your problem-solving abilities. Prepare to discuss how you would handle conflicting requirements or tight deadlines while ensuring quality and compliance with GDS standards.
