Technical Support Engineer
Technical Support Engineer

Technical Support Engineer

Bury St Edmunds Full-Time 24 Β£ / hour No home office possible
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At a Glance

  • Tasks: Set up workspaces and manage device migrations for a large-scale project.
  • Company: Join a leading tech recruitment firm with a focus on innovative projects.
  • Benefits: Competitive pay, hands-on experience, and opportunities for career advancement.
  • Why this job: Be part of a crucial project and enhance your technical skills in a dynamic environment.
  • Qualifications: Active SC Clearance and a passion for technology and teamwork.
  • Other info: Great chance to grow your career in a supportive and engaging atmosphere.

We are working with our client who is seeking migration engineers for a large scale project. You must hold active SC Clearance to be considered for this role.

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Role – Technician 3

Logistics & Clinic Setup:

Set up the Refresh Clinic workspace in preparation for device migration activities.

Relocate the specified number of devices from the on-site storage area to the Refresh Clinic location, strictly following instructions from the Contractor Engineer and Site Manager.

Technical Support & Administration:

Perform required system logins on devices, using credentials and following procedures supplied by the Contractor Engineer and Site Manager.

Accurately update the Contractor\’s workflow management system at every stage of the device refresh process.

Refresh laptops and seek guidance from the Post Migration Technical Support Specialist and Site Manager as necessary.

Security & Stock Control:

Assist in conducting manual daily stock checks and promptly report findings to the Contractor Engineer and Site Manager.

Help secure all devices within the on-site storage location at the close of business each day.

Please apply with your most up to date CV if either of these roles is of interest to you.

People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas

Technical Support Engineer employer: Experis

As a Technical Support Engineer with our client, you will be part of a dynamic team dedicated to delivering high-quality migration services in a supportive and collaborative environment. The company values employee growth, offering training and development opportunities to enhance your skills while working on impactful projects. Located in a vibrant area, the workplace fosters a culture of innovation and teamwork, making it an excellent choice for those seeking meaningful and rewarding employment.
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Contact Detail:

Experis Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Technical Support Engineer

✨Tip Number 1

Before you even think about applying, make sure your CV is spot on! We want it to reflect your skills and experience clearly, especially in technical support. Tailor it to highlight any relevant experience with device migration or system logins.

✨Tip Number 2

When you get that interview, don’t just prepare for the usual questions. We suggest you brush up on your knowledge of security protocols and stock control processes. Being able to discuss these topics confidently will show you're ready for the role!

✨Tip Number 3

Networking is key! Reach out to people in the industry, especially those who have worked on similar projects. We can help you connect with others who might have insights or even leads on job openings.

✨Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always here to help you navigate the process and answer any questions you might have.

We think you need these skills to ace Technical Support Engineer

SC Clearance
Device Migration
Logistics Management
Technical Support
System Administration
Workflow Management
Stock Control
Attention to Detail
Communication Skills
Problem-Solving Skills

Some tips for your application 🫑

Keep Your CV Fresh: Before you hit that apply button, make sure your CV is up to date. Highlight any relevant experience that matches the Technical Support Engineer role, especially anything related to device migration or technical support.

Read the Job Specs Carefully: Take a good look at the job description and requirements. We want to see that you understand what the role entails, so tailor your application to show how you fit the bill for the tasks mentioned.

Show Off Your Skills: When writing your application, don’t be shy about showcasing your technical skills and experience. Mention any previous roles where you’ve performed similar tasks, especially around system logins and stock control.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you in the loop for this exciting opportunity!

How to prepare for a job interview at Experis

✨Know Your Tech Inside Out

As a Technical Support Engineer, it's crucial to have a solid understanding of the devices and systems you'll be working with. Brush up on the specific technologies mentioned in the job description, especially around device migration and system logins. This will not only help you answer technical questions confidently but also show your genuine interest in the role.

✨Demonstrate Your Attention to Detail

In this role, accuracy is key, especially when updating workflow management systems and conducting stock checks. Be prepared to discuss examples from your past experiences where your attention to detail made a difference. Highlighting your ability to follow procedures meticulously will resonate well with the interviewers.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess how you would handle specific situations related to logistics and technical support. Think about potential challenges you might encounter during device migrations and how you would resolve them. Practising these scenarios can help you articulate your problem-solving skills effectively.

✨Showcase Your Teamwork Skills

Collaboration with the Contractor Engineer and Site Manager is essential in this role. Be ready to share examples of how you've successfully worked in teams before, particularly in high-pressure environments. Emphasising your ability to communicate and coordinate with others will demonstrate that you're a great fit for their team.

Technical Support Engineer
Experis

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