Head of AI & Automation in Southampton
Head of AI & Automation

Head of AI & Automation in Southampton

Southampton Full-Time 90000 - 100000 £ / year (est.) Home office (partial)
Experis

At a Glance

  • Tasks: Lead AI and automation strategy to transform operations and enhance customer experience.
  • Company: Established organisation driving digital transformation with a focus on innovation.
  • Benefits: Competitive salary up to £100k, bonus, and excellent benefits.
  • Other info: Hybrid work model with opportunities for professional growth.
  • Why this job: Shape the future of AI in a high-impact leadership role.
  • Qualifications: Proven experience in AI initiatives and strong stakeholder management skills.

The predicted salary is between 90000 - 100000 £ per year.

Hybrid: 1-2 days per week in the office (North West)

Permanent

Paying up to £100k + bonus + benefits

Experis are partnering with a large, well-established organisation as they continue to accelerate their digital and operational transformation agenda. We are supporting them in the search for an experienced AI and Automation Lead to own and deliver a multi-year strategy focused on leveraging artificial intelligence and automation across their operations.

This is a high-impact leadership role, responsible for shaping AI adoption across support centre and knowledge worker environments, with a focus on improving productivity, reducing cost, and enhancing customer experience.

What You'll Be Doing

  • Defining and owning the organisation's AI and automation strategy, aligned to wider digital transformation goals
  • Identifying, prioritising, and delivering high-value AI use cases across operations and support functions
  • Leading the end-to-end delivery of AI solutions from proof of concept through to production
  • Building, scaling, and developing a small in-house AI engineering capability
  • Driving adoption of AI solutions (e.g. chatbots, intelligent document processing, workflow automation, predictive analytics) into day-to-day business processes
  • Acting as a trusted advisor to senior stakeholders, translating AI opportunities into tangible business outcomes
  • Managing third-party vendors and delivery partners, ensuring quality, value, and alignment to outcomes
  • Establishing AI governance frameworks, covering data ethics, model performance, and responsible AI usage
  • Defining and tracking ROI and success metrics across AI initiatives
  • Leading training and change initiatives to embed AI across the workforce

Experience Required

  • Proven experience leading AI, machine learning, or intelligent automation initiatives in a mid-to-large organisation
  • Strong hands-on knowledge of generative AI (LLMs, RAG architectures) and/or agentic AI frameworks
  • Experience building or scaling AI / data science teams
  • Track record of delivering AI solutions into production environments, not just proof of concept
  • Experience working with cloud platforms (Azure, AWS or GCP)
  • Exposure to vendor-led delivery models and partner ecosystems
  • Strong understanding of data governance, AI ethics, and responsible AI principles
  • Experience in customer operations / contact centre environments would be highly advantageous
  • Excellent stakeholder management skills, with the ability to influence at senior level and communicate complex ideas clearly

If you'd like to learn more, please contact Jacob Ferdinand at TPBN1_UKTJ

Head of AI & Automation in Southampton employer: Experis

Join a forward-thinking organisation that prioritises innovation and employee development in the North West. As the Head of AI & Automation, you will be at the forefront of transformative projects, with access to a collaborative work culture that values your expertise and encourages professional growth. Enjoy competitive remuneration, a hybrid working model, and the opportunity to make a significant impact on the company's digital transformation journey.
Experis

Contact Detail:

Experis Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of AI & Automation in Southampton

✨Tip Number 1

Network like a pro! Reach out to your connections in the AI and automation space. Attend industry events or webinars, and don’t be shy about introducing yourself to potential employers. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 2

Showcase your expertise! Create a portfolio or a personal website where you can highlight your past projects and achievements in AI and automation. This gives you a chance to demonstrate your skills beyond the CV, and we reckon it’ll make you stand out in the crowd.

✨Tip Number 3

Prepare for interviews by practising common questions related to AI and automation. Think about how you can translate complex ideas into simple terms, as you’ll need to impress those senior stakeholders. We suggest doing mock interviews with friends or using online platforms to get comfortable.

✨Tip Number 4

Don’t forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we’re always on the lookout for passionate candidates who are ready to lead the charge in AI and automation.

We think you need these skills to ace Head of AI & Automation in Southampton

AI Strategy Development
Automation Implementation
Generative AI Knowledge
Machine Learning Expertise
Data Science Team Building
Cloud Platform Experience (Azure, AWS, GCP)
Vendor Management
Data Governance
AI Ethics
Stakeholder Management
Change Management
Communication Skills
Project Delivery
Performance Metrics Tracking

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Head of AI & Automation. Highlight your experience with AI and automation initiatives, and don’t forget to mention any leadership roles you've had. We want to see how you can drive our digital transformation!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about AI and how your skills align with our goals. We love seeing candidates who can connect their experience to our mission at StudySmarter.

Showcase Your Achievements: When detailing your past roles, focus on specific achievements rather than just responsibilities. Quantify your successes where possible—numbers speak volumes! We’re keen to see how you’ve made an impact in previous positions.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience. Plus, it shows you’re serious about joining our team!

How to prepare for a job interview at Experis

✨Know Your AI Stuff

Make sure you brush up on the latest trends in AI and automation. Be ready to discuss specific technologies like generative AI and how they can be applied in real-world scenarios. This shows you're not just familiar with the buzzwords but can actually implement them.

✨Showcase Your Leadership Skills

As a Head of AI & Automation, you'll need to demonstrate your ability to lead teams and projects. Prepare examples of how you've successfully managed AI initiatives in the past, focusing on your role in driving strategy and delivering results.

✨Understand the Business Impact

Be prepared to talk about how AI can improve productivity and enhance customer experience. Think of specific use cases that align with the company's goals and be ready to explain how you would measure success and ROI for these initiatives.

✨Engage with Stakeholders

Since this role involves working closely with senior stakeholders, practice how you would communicate complex AI concepts in a clear and engaging way. Show that you can translate technical jargon into business language that resonates with decision-makers.

Head of AI & Automation in Southampton
Experis
Location: Southampton

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