At a Glance
- Tasks: Support project management and coordinate Agile delivery activities for successful outcomes.
- Company: Join Experis, a global consultancy with a personal touch and a passion for growth.
- Benefits: Enjoy a contributory pension, medical cover, and 22+ days holiday.
- Other info: Be part of a growing team with excellent training and development opportunities.
- Why this job: Make an impact in a dynamic environment while developing your career in tech.
- Qualifications: Experience in Agile environments and strong stakeholder management skills.
The predicted salary is between 50000 - 60000 £ per year.
LOCATION: London / Remote
CLEARANCE: Must be eligible for BPSS
We are actively looking to secure a Service Manager to join Experis. Experis Consultancy is a Global entity with a well-established team with over 1000 consultants on assignment across 20 clients globally. Our UK operation is growing and has very aggressive plans for expansion over the coming years. We form part of the Manpower group of companies that turn over $20 billion a year collectively. Experis UK have partnerships with major clients across the UK spanning multiple industries; our approach is a very personal one, with both our clients and our own employees. We are passionate about training, technology and career development.
Job Purpose/The Role: As a Service Manager, you will support programme and project management activities while operating within structured governance frameworks. Working closely with delivery managers, product managers, programme leads and portfolio teams, you will help ensure successful delivery through effective coordination, reporting, governance and resource management. You will play a key role in tracking progress, managing delivery activities, supporting Agile ways of working and helping teams achieve project outcomes efficiently and effectively.
Your Key Responsibilities:
- Support programme and project delivery within governance frameworks
- Track progress and produce delivery reporting for stakeholders
- Coordinate Agile delivery activities across teams
- Support resource planning and coordination
- Identify, manage and escalate risks, issues and dependencies
- Facilitate communication between delivery, product and programme teams
- Support backlog prioritisation and product ownership activities
- Contribute to problem-solving and continuous improvement
- Engage stakeholders and support alignment across workstreams
- Work effectively within constraints to support successful delivery
Requirements:
- Experience working within Agile and Lean delivery environments
- Ability to coach and support teams in Agile best practices
- Understanding of design, technology and data principles
- Awareness of product lifecycle management across multiple phases
- Strong operational and service management mindset
- Ability to identify risks, anticipate issues and support problem resolution
- Experience supporting product ownership activities and prioritisation
- Strong stakeholder management skills with the ability to gain buy-in
- User-focused approach with an understanding of changing customer needs
- Ability to work effectively within constraints and turn challenges into opportunities
- Strong communication, reporting and coordination skills
- Eligible for BPSS clearance
Benefits Include:
- Contributory pension scheme
- Employee Assistance Program
- Medical and Dental cover
- 22 days holiday +
Service Manager in Slough employer: Experis
Experis is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture that fosters collaboration and innovation. With a strong commitment to training and technology, employees benefit from a supportive environment that encourages Agile practices and effective communication. Located in London with remote options, Experis provides competitive benefits including a contributory pension scheme, medical and dental cover, and generous holiday allowances, making it an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager in Slough
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Manager role.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to Agile and Lean delivery. We recommend doing mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience in project management and Agile methodologies. We want to see how you’ve tackled challenges and delivered results in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Manager in Slough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Service Manager role. Highlight your experience in Agile and Lean environments, and don’t forget to showcase your stakeholder management skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your background aligns with our goals at Experis. Keep it personal and engaging – we love a good story!
Showcase Your Achievements:When detailing your experience, focus on specific achievements that demonstrate your ability to manage projects and deliver results. Numbers and outcomes speak volumes, so let us know how you've made an impact in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Experis
✨Know Your Agile Stuff
Make sure you brush up on Agile and Lean methodologies before the interview. Be ready to discuss how you've applied these practices in your previous roles, as this will show your understanding of the delivery environment they operate in.
✨Showcase Your Stakeholder Skills
Prepare examples that highlight your experience in managing stakeholders. Think about times when you successfully gained buy-in or facilitated communication between teams. This will demonstrate your strong stakeholder management skills.
✨Be Ready to Problem-Solve
Expect questions around risk management and problem resolution. Have specific examples ready where you identified risks and turned challenges into opportunities. This will showcase your operational mindset and ability to support project outcomes.
✨Understand Their Business
Do some research on Experis and their partnerships across various industries. Understanding their business model and how they approach client relationships will help you tailor your responses and show genuine interest in the role.
