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- Tasks: Support fashion retail operations by managing product setup and resolving queries.
- Company: Join a leading multinational high-street retailer in a dynamic environment.
- Benefits: Competitive pay, hybrid working, and opportunities for professional growth.
- Other info: Exciting role with potential for career advancement in the fashion industry.
- Why this job: Be part of a team that drives change and enhances the retail experience.
- Qualifications: Strong problem-solving skills and experience in retail operations preferred.
The predicted salary is between 23 - 24 £ per hour.
The location of the role is Paddington, London (hybrid working). The duration of the contract is 4 months. The pay rate on offer is £23 - £24 per hour (via PAYE). The client is a multinational high-street retailer.
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
- Brand hypercare: Ensure brands are onboarded correctly to our ways of working and processes. Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries.
- Cross-functional integration & change delivery: Drive structured problem-solving and ensure actions are delivered.
- PO and pricing validation controls: Identify whether discrepancies are system driven, training driven, or discipline driven. Recommend and implement improved validation controls to prevent SRNI issues.
- Data integrity controls: Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing). Define 'what good looks like' for product set up post integration.
- End-to-end Buyability and availability oversight: Map e2e process and establish a cross functional view of buyability blockers and systemic failure points.
- Query log reduction and process stabilisation: Diagnose why query lines remain high and where bottlenecks sit. Work with Buying & Merchandising and Ops to clear backlog. Recommend process or automation changes to prevent re-accumulation.
- SRNI process strengthening for transition: Ensure Buying & Merchandising team is fully equipped to manage SRNI during and after transition. Define transition process. Identify and close gaps in data, process or capability.
- Ad hoc business analyst support for integration project activities.
Key skills and experience
- Comfortable operating across functions and driving change.
- Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.).
- Strong problem-solving skills, attention to detail and ability to map end-to-end processes.
- Self-starter. Ability to multitask, prioritise, and manage time effectively.
- Strong collaboration, communication and stakeholder management skills.
- Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel.
- Experience using Netsuite or RITHUM CommerceHub is a plus (not essential).
Operations Associate - Fashion Retail in Slough employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate - Fashion Retail in Slough
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their processes and challenges, especially around product setup and PO management. This will help you stand out as someone who’s genuinely interested and knowledgeable.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss specific examples where you've identified issues and implemented solutions, especially in a retail context. This will demonstrate your ability to drive change and improve processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Operations Associate - Fashion Retail in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Associate in Fashion Retail. Highlight your experience with product setup, PO management, and any relevant retail knowledge. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your problem-solving skills and how you've successfully navigated cross-functional projects in the past. Let us know what makes you tick!
Showcase Your Skills: Don’t forget to highlight your proficiency in Microsoft Office, especially Excel. If you have experience with Netsuite or RITHUM CommerceHub, mention that too! We love seeing candidates who are tech-savvy and ready to tackle data integrity challenges.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Experis
✨Know Your Stuff
Make sure you understand the retail product lifecycle inside out. Brush up on key processes like product setup and PO management, as well as how they relate to inbound logistics. This will show that you're not just interested in the role but also have a solid grasp of what it entails.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you identified discrepancies or improved processes. Being able to articulate your problem-solving approach will demonstrate your value as an Operations Associate.
✨Get Familiar with the Tools
If you have experience with Microsoft Excel, make sure to highlight it. If you’ve used Netsuite or RITHUM CommerceHub, even better! Familiarity with these tools can set you apart, so be ready to discuss how you've used them in past roles.
✨Practice Cross-Functional Communication
Since this role involves working across various teams, think about how you can showcase your collaboration skills. Prepare to discuss how you've effectively communicated with different stakeholders in the past and how you can drive change through teamwork.