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- Tasks: Support fashion retail operations by managing product setup and resolving queries.
- Company: Join a leading multinational high-street retailer in a dynamic environment.
- Benefits: Competitive pay of £23-£24 per hour with hybrid working options.
- Other info: 4-month contract with opportunities for growth and collaboration.
- Why this job: Be part of a team driving change and improving processes in the fashion industry.
- Qualifications: Strong problem-solving skills and experience in retail operations preferred.
The predicted salary is between 23 - 24 £ per hour.
The location of the role is Paddington, London (hybrid working). The duration of the contract is 4 months. The pay rate on offer is £23 - £24 per hour (via PAYE).
Role Summary
An outcome driven Operations Associate, delivering end to end process stability across product set up and PO management, inbound compliance, and query/SRNI (Stock Received Not Invoiced) resolution. Provide structure, controls, and cross functional alignment.
Key accountabilities of the role
- Brand hypercare: Ensure brands are onboarded correctly to our ways of working and processes. Work with Finance, Buying & Merchandising and Brands to ensure all billing follows expected route for first AW26 deliveries.
- Cross-functional integration & change delivery: Drive structured problem-solving and ensure actions are delivered.
- PO and pricing validation controls: Identify whether discrepancies are system driven, training driven, or discipline driven. Recommend and implement improved validation controls to prevent SRNI issues.
- Data integrity controls: Diagnose root causes of recurring data issues (barcodes, manufacturer codes, pricing). Define 'what good looks like' for product set up post integration.
- End-to-end Buyability and availability oversight: Map e2e process and establish a cross functional view of buyability blockers and systemic failure points.
- Query log reduction and process stabilisation: Diagnose why query lines remain high and where bottlenecks sit. Work with Buying & Merchandising and Ops to clear backlog. Recommend process or automation changes to prevent re-accumulation.
- SRNI process strengthening for transition: Ensure Buying & Merchandising team is fully equipped to manage SRNI during and after transition. Define transition process. Identify and close gaps in data, process or capability.
- Ad hoc business analyst support for integration project activities.
Key skills and experience
- Comfortable operating across functions and driving change.
- Understanding of retail product lifecycle (e.g. product setup, PO creation, inbound logistics etc.).
- Strong problem-solving skills, attention to detail and ability to map end-to-end processes.
- Self-starter. Ability to multitask, prioritise, and manage time effectively.
- Strong collaboration, communication and stakeholder management skills.
- Proficient in Microsoft Office tools, particularly comfortable using Microsoft Excel.
- Experience using Netsuite or RITHUM CommerceHub is a plus (not essential).
Operations Associate - Fashion Retail employer: Experis
Contact Detail:
Experis Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Associate - Fashion Retail
✨Tip Number 1
Network like a pro! Reach out to people in the fashion retail industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Operations Associate role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to operations and problem-solving. We suggest using the STAR method (Situation, Task, Action, Result) to structure your answers. It’ll help you showcase your skills effectively!
✨Tip Number 3
Don’t forget to research the company! Understanding their processes and values will give you an edge during interviews. We recommend checking out their website and social media to get a feel for their culture and recent developments.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that Operations Associate position!
We think you need these skills to ace Operations Associate - Fashion Retail
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Associate role. Highlight your experience in retail operations, problem-solving skills, and any relevant tools you've used. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about fashion retail and how your skills align with the job description. We love seeing genuine enthusiasm for the role!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We’re looking for someone who can drive change and improve processes, so don’t hold back on sharing your success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Experis
✨Know Your Stuff
Make sure you understand the retail product lifecycle inside out. Brush up on key processes like product setup and PO management. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Show Off Your Problem-Solving Skills
Be prepared to discuss specific examples of how you've tackled challenges in previous roles. Think about times when you identified discrepancies or improved processes. This will demonstrate your strong problem-solving skills and attention to detail.
✨Get Familiar with the Tools
If you have experience with Microsoft Excel, make sure to highlight it. If you’ve used Netsuite or RITHUM CommerceHub, even better! Knowing these tools can set you apart, so be ready to talk about how you've used them in past roles.
✨Collaboration is Key
This role requires strong collaboration and stakeholder management skills. Prepare to share examples of how you've worked across functions to drive change. Show that you can communicate effectively and build relationships with different teams.